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Application Administrator - Curriculum Lifecycle Management

Application Administrator - Curriculum Lifecycle Management (Remote)

*No Visa Sponsorship is available for this position.

What is Cornell University and what is Information Technology @ Cornell?

The Opportunity

We are seeking a skilled professional with technical expertise in maintaining, configuring, integrating, securing, and developing enterprise applications, specifically in the context of Academic Operations and Curriculum Lifecycle Management (CLM).

Cornell's CLM system will be an educational technology solution designed to assist academic institutions in the end-to-end curriculum management process. Curriculum management includes new course/program proposals and approvals, existing course/program edits and approvals, the publication of policies, courses and programs in the catalog, and scheduling sections of courses for each respective term through the academic lifecycle and up to the graduation of a student. This system will provide course catalog management, section schedule, and curriculum management modules. These modules will be integrated with Peoplesoft Campus Solutions to provide a comprehensive solution with automated workflows to support efficient curriculum management for Cornell's wide range of academic programs.

As part of this role, you will be responsible for full application lifecycle management in the selected CLM environment. Direct experience working with PeopleSoft Campus Solutions Student Records and/or Academic Advising modules is highly desirable.

You will be responsible for managing and setting up enterprise software, including crucial tasks such as developing data integrations, system configurations, access management, software updates, production support and troubleshooting, data security, reporting, SSO/MFA, domain names, SSL certificates, and data mapping/transformation.

Your role will involve performing thorough testing and validation of integrations, ensuring accurate data mapping, robust error handling, and effective handling of exception scenarios. Proficiency in SQL and database technologies is essential to effectively query, manipulate, and analyze data. Additionally, you will be responsible for analyzing, mapping, and transforming data to ensure compatibility and consistency across various systems. Attention to detail and a strong understanding of data management principles are crucial to success in this position.

In this role, you will excel in collaborative team environments, actively engaging in cross-functional teams and fostering productive partnerships with academic departments, administrators, end-users, external partners, and vendors. Your contributions will span various stages of the software development lifecycle, including business process analysis, systems analysis, systems design, development, testing, deployment, and ongoing support. Furthermore, you will closely collaborate with the CLM application vendor and PeopleSoft teams, actively participating in planning and deployment activities to achieve seamless integration and optimal system performance.

What We Need

Required Qualifications:

• Bachelor's degree with a minimum of 5 years' related IT experience in enterprise application systems and/or working directly with student data and business processes in higher education, or an equivalent combination of education and experience.

Enterprise Application Development and System Administration:

• System administration experience including installation, configuration, maintenance, and monitoring of enterprise applications and their underlying infrastructure including tasks such as SSO/MFA, domain names, user accounts, permissions, SSL certs.
• Technical experience maintaining, configuring, securing, developing, integrating, and data mapping/transformation in enterprise applications such as the CourseLeaf CLM application by Leepfrog Technologies. Analyze, map, and transform data to ensure compatibility and consistency between systems.
• Experience with APIs and XML data format.
• Experience with unit and user acceptance testing and validation of integrations, including data mapping, error handling, and exception scenarios.
• Proficiency in SQL and database technologies to query, manipulate, and analyze data.
• Technical skills ranging from analysis and design to coding and testing. Experience with problem-solving and analytical thinking. Ability to analyze complex business requirements, identify system design options, and propose effective technical solutions to meet business objectives.
• Experience with creating technical documentation, user guides, system diagrams and reports. Proficient in documenting system configurations, technical specifications, and operational procedures, as well as preparing regular reports on application performance and system health.
• Strong problem-solving and troubleshooting skills, with the ability to identify and resolve issues effectively.
• Excellent communication skills, both verbal and written, to effectively interact with various stakeholders.
• Ability to collaborate effectively in a team environment and work with external partners and vendors.
• Attention to detail and a commitment to delivering high-quality work within established timelines.
• Ability to adapt to changing priorities and work in a fast-paced environment.
• Focus on providing excellent customer service, being responsive and proactive in addressing user needs and concerns.
• Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.

PeopleSoft Campus Solutions:

• Experience working directly with, and a solid understanding of PeopleSoft Campus Solutions Student Records is a plus.
• Familiarity with the PeopleSoft overall architecture and components of PeopleSoft, including its database structure and integration tools.

*A cover letter and resume are required for further consideration for this position.

*No Visa Sponsorship is available for this position.

If you have all those things, great! We have a few more things that we would prefer you to have, but it's ok if you don't.

Preferred Qualifications:

• Experience working with CourseLeaf Curriculum Management System.
• Experience working with curriculum management applications.
• Experience working in a higher education IT environment.

What We Offer

Rewards and Benefits

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Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline (faculty pay ranges reflects 9-month annual salary)

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EEO Statement:

Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.