Job Description Summary The position is directly responsible for leading and managing all the evening operations of the Shriver Center group, handling event set/strike and implementation in Shriver Center, Marcum Conference Center, and both chapels; and managing custodial operations in Shriver Center and Armstrong Student Center facilities. The position requires directly managing and training student and professional staff, strategic coverage planning, creation and implementation of short and long-term Standard Operating Procedures and task assignments, continuous improvement assessments and monitoring, and efficient use of labor to ensure quality service. The position requires a high level of communication, leadership, analytical and problem-solving skills, with