Job Description Summary

Established in 1809, Miami University is consistently ranked among the top 50 national public universities by U.S. News & World Report for providing students with an Ivy League-quality education at a public school price. Located in the quintessential college town of Oxford, Ohio—with regional campuses in Hamilton and Middletown, a learning center in West Chester, and a European study center in Luxembourg, and numerous online learning options—Miami serves more than 21,600 undergraduates across 120 areas of study, and more than 2,500 graduate students through 70 master’s and doctoral degree programs.

Miami University’s Communications and Marketing department has been charged with building and maintaining the university’s brand on a local, regional, and national stage. This dynamic and award-winning team is comprised of over 60 marketing and communications professionals and is looking to hire a Multi-channel Content Creator/Associate Multi-channel Content Creator.

Miami University seeks a communications professional to write and edit news stories, multimedia features, social media posts, email, and web content in support of Miami University’s research, creativity, and innovation enterprise. In collaboration with the Office of Research and Innovation and faculty and staff across campus, the Multi-Channel Content Creator will develop content for and execute integrated and comprehensive communication plans as part of UCM’s storytelling team. The position will report to the Associate Director of News.

The Multi-Channel Content Creator/Associate Multi-Channel Content Creator will collaborate with appropriate staff — such as graphic designers, videographers, and photographers — to write, edit, and prepare for production a variety of university communications, including newsletters. The successful candidate will have a demonstrated understanding of the difference between writing for print publications, advertising, and websites, embracing university brand standards and tone of voice.

The position of Multi-Channel Content Creator/Associate Multi-Channel Content Creator will be expected to work within our project management system in order to assist in managing project timelines and maintaining deadlines to ensure timely completion of projects. It will require giving/receiving creative and editorial feedback from/to clients and colleagues, as well as the ability to drive results while keeping projects on track. The successful candidate will have demonstrated experience and understanding in these areas.

This position is approved for remote hybrid work: two days on campus, three days remote. Remote work is not a right; it is a work arrangement that can be modified or revoked by Miami University at any time for any reason.

Job Description

Duties/Physical Demands: 

• Work closely with the Office of Research and Innovation to identify and produce stories about the research, innovation, and creative pursuits of Miami faculty, staff, and students.
• Create engaging written multi-channel content for Miami’s website, social media, and marketing that tells stories and promotes research, creativity, and innovation.
• Collaborate with project managers, other content creators, designers, photographers, web staff, and other appropriate staff to produce content in support of elevating the university’s research profile, supporting its external funding goals, and influencing and engaging both internal and external audiences. 
• Launch and maintain a recurring newsletter and/or other publications that detail the research and creative pursuits of the university community. 
• Contribute to the social media channels of the academic divisions and main university accounts, creating content that will engage their respective audiences.
• Write, present, and modify copy. 
• Proofread other editors’ materials. 
• Research content, conduct interviews, and prepare profiles. 
• Assist in maintaining project deadlines and feasibility during the production of materials. Follow process and use appropriate software/tools for successfully monitoring progress of active projects, providing support as needed to ensure timely completion. 
• Participate in professional development activities. 
• Participate in cross-functional projects. 
• Perform other related duties as required or assigned.

Additional Information

A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

This organization participates in E-Verify.

Remote Work
For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.

Reasonable Accommodations
Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.

Diversity Statement
Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all. For more information on Miami University’s diversity initiatives, please visit the Office of Transformational and Inclusive Excellence webpage. For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

Equal Opportunity/Affirmative Action Statement
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.

Clery Act
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223.

Labor Law Posters for Applicants

Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.

Minimum Qualifications: 

Multi-channel Content Creator

• Bachelor’s degree in a relevant field. 

• One to three (1-3) years of experience creating content in a marketing environment. 

Associate Multi-channel Content Creator

• Bachelor’s degree in a relevant field. 

• Internship or student-worker experience creating content in a marketing environment. 

Desired Qualifications: 

• Knowledge of AP style and experience working within brand guidelines. 

• Proficiency with Adobe Creative Suite and/or other video editing software. Customer service skills, including diplomatically, patiently, and successfully handling complaints, problems, questions, conflict, and suggestions. 

• Experience with a website content management system. 

• Understanding of development and design tools (including HTML), SEO, cross-browser and cross-platform compatibility, basic understanding of website analytics and measuring ROI; solid understanding of online copywriting and how it impacts search engine optimization. 

Required Knowledge, Skills, and Abilities: 

• Familiarity with social media platforms and strategy; experience with web content management systems (CMS); marketing best practices. 

• Excellent communications skills, both oral and written. 

• Ability to communicate complex ideas. 

• Excellent editing skills, including technical knowledge, grammar and formatting. Strong organizational and project management skills, including the ability to manage complex tasks, set priorities and manage the involvement of other staff 

• Ability to collaborate and contribute in a team environment but also to show initiative and function under limited supervision.

Required Application Documents

All applicants must provide a resume, cover letter, and writing sample.

Special Instructions (if applicable)

None

About Miami University

“Miami University, a student-centered public university founded in 1809, has built its success through an unwavering commitment to liberal arts undergraduate education, with complementary quality graduate programs, and the active engagement of its students in both curricular and co-curricular life. With a student body of 16,000, Miami effectively combines a wide range of strong academic programs with faculty who love to teach and the personal attention ordinarily found only at much smaller institutions. Faculty and staff are highly valued for their contributions toward the Miami experience. Employees enjoy a competitive benefits package and stable work environment as they work to support the university’s educational mission. Miami’s main campus is located in Oxford, Ohio, 35 miles northwest of Cincinnati, with regional campuses located in Hamilton and Middletown, Ohio, and a center in Luxembourg. Known as one of the most beautiful campuses in the nation, Miami, the nation's tenth oldest public university, is recognized for its striking red brick Georgian-style architecture and tree-shaded lawns. Take a Virtual Tour from our website.”

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