West Chester, Pennsylvania
Atlanta, Georgia
San Bernardino, California
Ithaca, New York
Posted: 17-Oct-23
Location: West Chester, Pennsylvania
Employment Type:
Organization Type:
Position Summary
Join a vibrant campus community of educators whose excellence is reflected in its diversity and student success. The Department of Academic & Enterprise Systems (AES) invites applications for the position of Banner Developer II.
West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.
WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.
Academic & Enterprise Systems (AES), part of the Office of the Registrar, facilitates student success systems across campus, including the University Student Information System, Document Management Systems, Customer Relationship Management (CRM), and Student Success Platforms. In close coordination with the campus community, AES identifies and develops functionality within these systems to support student and academic success; develops and maintains data integration between systems; and maintains accuracy of student data on campus.
Reporting to the Associate Director for Solutions Development, The Banner Developer II develops, implements, and maintains solutions and interfaces between Banner and ancillary applications; provides support and maintenance of enterprise processes and systems; serves as a technical expert on projects; and works collaboratively with University stakeholders, external partners, and vendors to meet the University’s business and operational needs.
The ideal candidate will demonstrate knowledge of system and software development concepts, protocols, and standards; attention to detail; ability to balance system access and security; and creative problem solving and analytical skills.
Responsibilities include:
- Provide technical expertise in developing, implementing, and maintaining enterprise information systems and interface applications
- Support the development and technical functionality of WCU’s academic and enterprise applications, including Ellucian's Banner
- Develop, enhance, troubleshoot, and maintain data integrations between Banner and third-party applications
- Ensure system integrity by monitoring data flow, creating system logs and actively addressing errors
- Coordinate and apply upgrades/patches to information systems
- Work with functional users to plan, coordinate and conduct system and application testing
- Monitor operational performance and troubleshoot system problems
- Ensure organizational efficiencies by following standard processes, development standards/approaches, and ensuring proper documentation
- Provide support for escalation of technical issues reported by the CASS team
- Collaborate with Business Analysts to develop or enhance current business processes to leverage information systems for increased functionality
- Maintain professional development to stay current in new technological and business developments, products, and processes
- Develop technical specifications for systems or interfaces and coordinate programming-based needs and/or modifications
- Document implementation decisions, developed workflows, and configurations
- Perform other duties as assigned
Minimum Qualifications
- Bachelor's degree in computer science, information systems, or related field
- Two (2) years of functional and technical experience in application and software development
- Experience working in higher education implementing and supporting student applications
- Proficiency with relational databases
- Proficiency with Oracle SQL, PL/SQL, Java, Pro*C
- Proficiency with server-side languages such as Java, JavaScript, PHP and run time environments like JVM
- Experience with APIs, JSON and API related tools
Preferred Qualifications
- Experience with higher education platforms such as Ellucian Banner 9, Degree Works, Experience, Ethos Platform and BEP
- Experience with cloud services and platforms such as AWS, Azure AD, Google Cloud, Ellucian Cloud
- Experience with industry standard project management and CI/CD
- Experience with data governance
- Experience with data warehousing
Special Instructions
This position allows for some remote work.
The salary range is between $80,086 and $91,526.
Candidates should apply online at https://www.schooljobs.com/careers/wcupa. Application materials must include a resume, cover letter, and a list of three references with contact information (all required for consideration).
Review of applications will begin immediately.
To be considered a finalist, applicants must successfully complete the application and interview process.
Developing and sustaining a diverse faculty and staff advances WCU’s educational mission and strategic Plan for Excellence. West Chester University is an Affirmative Action/Equal Opportunity Employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply.
All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment background checks.
