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ASSISTANT DIRECTOR, FINANCIAL AID SYSTEMS, Enrollment, Office of Financial Assistance (23500141440818)

Tracking Code: 23500141440818

Job Description
About the Role

The Office of Financial Assistance seeks an Assistant Director for Systems. This position provides support to the operations and systems area of the office. This role works on resolving problems to complete application requirements for federal and university aid. The Assistant Director for Systems plays a critical role in University quality assurance projects, systems testing, problem resolution, and maintaining the awarding packaging system. This position may work up to two days remotely.

The Assistant Director for Systems works closely with the Awarding team within Financial Assistance, Enrollment Service Operations, Admissions, and the International Student & Scholars Office. This role collaborates with state and federal agencies to ensure compliance. This position works with the Department of Education and Department of Homeland Security.

The Assistant Director's primary duties include:

• Assisting in testing system functionality, including the accuracy of the need analysis calculation of both Federal and Institutional Methodology;
• Troubleshooting tax errors;
• Training staff on translating and processing foreign tax returns;
• Overseeing federal verification processing
• Updating documentation;
• Representing the Office of Financial Assistance at recruitment activities;
• Maintaining weekly office staff scheduling and;
• Daily report scheduling for OFA staff

About the Organization

Boston University Financial Assistance is part of the Enrollment & Student Administration unit (ENSA). BU Financial Assistance plays a critical role in ENSA's mission; enrolling and retaining students, securing external funding and generating tuition revenue through strategic discounting. BU Financial Assistance provides important services through timely and accurate review of financial aid applications, awarding of financial aid funds, processing of loans, and by providing counseling to students and parents on the financial aid process, programs and related issues.

Across the 10 departments of ENSA, we are dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly diverse University community of students, families, faculty, staff, and alumni. We do so through a lens of respect, and a commitment to encouraging the personal success and productivity of all employees. Read more about Boston University's commitment to diversity and inclusion.


Required Skills
A cover letter is required for consideration.

About the Candidate

A Bachelor's degree is required for this position.

We are seeking a candidate who:

• At least three years of previous experience in a similar role. Working knowledge of federal and state financial aid policies, procedures, and regulations are preferred but not required.
• Demonstrates strong analytical skills;
• Is an effective problem solver;
• Displays excellent interpersonal and written/oral communication skills;
• Has the ability to manage multiple and competing deadlines;
• Work well independently and in a fast-paced and team-oriented environment and;
• Is committed to diversity, equity, and inclusion.
• Experience using PeopleSoft Campus Solutions is a plus.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.


Job Location: BOSTON, Massachusetts, United States
Position Type: Full-Time/Regular
Salary Grade: Grade 46

To apply, visit https://bu.silkroad.com/epostings/submit.cfm?fuseaction=app.jobinfo&jobid=312820&company_id=15509&version=1&source=ONLINE&jobOwner=1018173&aid=1







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