Join a vibrant equity-minded campus community of educators whose excellence is reflected in its diversity and student success. The Department of Academic & Enterprise Systems (AES) invites applications for the position of Senior Solutions Developer.
West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. The University offers more than 100 graduate and undergraduate programs in the sciences and mathematics, business and public management, arts and humanities, health sciences, education and social work, music, and interdisciplinary studies. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.
WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.
Academic & Enterprise Systems (AES), part of the Office of the Registrar, facilitates student success systems across campus, including the University Student Information System, Document Management Systems, Customer Relationship Management (CRM), and Student Success Platforms. In close coordination with the campus community, AES identifies and develops functionality within these systems to support student and academic success. Additionally, AES develops and maintains data integration between systems and is responsible for the accuracy of student data on campus.
Reporting directly to the Associate Director for Solutions Development, the Senior Solutions Developer is primarily responsible for developing, implementing, and maintaining enterprise information systems and interface applications to fulfill the University’s business and operational needs. The position evaluates, selects, and implements solutions that align with the organization's requirements and architecture. Working collaboratively with University stakeholders and external partners & vendors, this individual will play a key role as a change agent and a subject matter expert to support effective system processes and practices. The incumbent will mentor, develop, and provide input in the supervision of junior solution developers. The Senior Solutions Developer fosters and maintains collaborative relationships with all AES partners while supporting overall strategic goals of the department.
The ideal candidate has a strong knowledge of system & software development concepts, protocols, and standards; leverage their experience, expertise, and established industry knowledge to the organization’s processes and architecture; demonstrate attention to the determinants & priorities of system access and security while balancing business and operational needs. The candidate has strong and creative problem solving & analytical competence(s). The individual can effectively communicate and collaborate with cross-functional teams and stakeholders.
Provide technical expertise in developing, implementing, and maintaining University enterprise information systems and interface applications to fulfill business and operational needs.
Serve as liaison to the University community. Lead change management and function as a subject matter expert in assisting system & process efficiency and enhancement.
Create and maintain solutions that support the University’s security and business objectives. This includes designing and executing comprehensive testing and validation processes to ensure the functionality, performance, and security of software applications in accordance with industry standards and stakeholder requirements. Ensure seamless integration with existing systems and applications.
Develop and enforce system and software security policies, standards, and guidelines. Stay up to date with industry trends, regulatory requirements, and emerging technologies to ensure the framework remains effective and compliant. Participate in security audits and assessments to validate the effectiveness of the framework. Identify and remediate any vulnerabilities or non-compliance issues. Assist in maintaining regulatory compliance with standards such as GDPR, HIPAA, FERPA, PCI-DSS, and others as applicable to the University.
Collaborate with cross-functional teams, including IT, security, compliance, and business units, to gather requirements, address concerns, and ensure the successful implementation and operation of solutions. Communicate and educate stakeholders on policies, processes, and best practices.
Mentor and provide guidance to junior developers. Assist in solving coding problems and conduct code reviews to ensure adherence to coding standards and best practices. Share acquired knowledge and insights with team through internal discussions and/or presentations.
Perform other duties as assigned.
Bachelor's degree in Computer Science, Information Systems, or closely related field.
At least 5 years of functional and technical experience in application and software development lifecycle revolving around education enterprise technology solutions.
Experience with standard operating procedure pertaining to an application development environment - testing strategies, change management, documentation, and so on.
Ability to effectively communicate in writing and verbally, and present dynamically to a variety of constituents.
Master's degree in Computer Science, Information Systems, or closely related field; and/or
Experience with products and tools such as Oracle, BANNER, DegreeWorks, OnBase, Argos or similar solutions; and/or
Familiarity with cloud services and platforms (E.g., AWS, Azure AD, Google Cloud, Ellucian Cloud); and/or
Familiar with industry standard project management/account management applications; and/or
Experience with Windows, Linux / Unix, scripting (Bash, PowerShell, or Perl), LDAP, SQL, and web services.
Possibility of working remote is available.
Salary range between $105,533 and $116,086 commensurate with qualifications and experience.
Excellent benefits package including undergraduate tuition fee waiver for self and dependents.
Required Documents for Consideration To be considered an applicant for the position, please submit the following:
List of three references with contact information (Include position title, phone number, and email address).
Deadline for application is September 22, 2023. Review of applications will begin afterwards.
To be considered a finalist, applicants must successfully complete the application and interview process.
Developing and sustaining a diverse faculty and staff advances WCU’s educational mission and strategic Plan for Excellence. West Chester University is an Affirmative Action/Equal Opportunity Employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply.
All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment background checks.
West Chester University (WCU) of Pennsylvania is among the top regional comprehensive public universities in the nation, serving more than 17,500 students at the undergraduate and graduate levels with a national reputation for excellence, value, and student success. Founded in 1871 as an institute for teacher preparation, West Chester offers more than 118 undergraduate and 103 graduate programs in more than 50 fields of study. In addition to the main campus in West Chester, the University offers programs through its graduate center, the Philadelphia campus, and online. Five colleges and two schools comprise the University: Colleges of Arts and Humanities, Business and Public Management, Education and Social Work, Health Sciences, and the Sciences and Mathematics, as well as the School of Music, and the School of Interdisciplinary and Graduate Studies. Located in Chester County (25 miles from downtown Philadelphia) the area combines the best of enjoyable daily living with easy access to the full spectrum of country and city attractions. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.