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Institute for Defense Analyses (IDA)

Alexandria, Virginia

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Institute for Defense Analyses (IDA)

Alexandria, Virginia

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Institute for Defense Analyses (IDA)

Bowie, Maryland

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Spacelabs Healthcare LLC

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Fairfax, VA, Virginia

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Dana-Farber Cancer Institute

Boston, Massachusetts

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Richmond, Virginia

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Hopkins Extreme Materials Institute

Fort Belvoir, Virginia

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Washington Department of Health

Tumwater, Washington

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California State University, San Bernardino

San Bernardino, California

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University of the Pacific

Stockton, California

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Shenandoah Valley Electric Cooperative, Inc.

Rockingham , Virginia

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Syracuse University

Syracuse, New York

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Technical Specialist Level 1
Holy Family University is seeking to fill a technical specialist role to bring strength to our End User Services team.  The focus for this role is desktop support, diagnosis of hardware/software issues, and break/fix expertise. The Technical Specialist is responsible to provide first tier, second tier or lead level technical support depending upon a combination of skill set specialization, experience, customer engagement and accountability. Technical support may be needed to be delivered by phone, email, online, in-person and event-level engagement. The position requires good communication, analytical, and problem-solving skills to troubleshoot and resolve and/or escalate issues as necessary to deliver the highest level of customer service to all univers


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