24-13 Assistant Director of Case Management (SUA 3) - Division of Student Affairs
West Chester University of Pennsylvania
Location: West Chester, Pennsylvania
Higher Education Institution
Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania's Office of Student Conduct invites applicants for the position of Assistant Director of Case Management.
West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good. WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with generous retirement plans; many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.
Reporting to the Assistant Dean of Students in the Office of Student Conduct, the Assistant Director of Student Conduct management and administrative support in handling confidential and sensitive student conduct matters. The position maintains the confidential office database and corresponding paper files of over 30,000 records and related transactions; processes and tracks local police and University Police Incident Report; and responds to requests for information by parents, students, staff, attorneys, and faculty with respect to confidential matters in accordance with University policy and the Family Rights and Privacy Act of 1974—Buckley Amendment.
The ideal candidate will demonstrate experience working in student conduct or residence life and managing and analyzing data, and a commitment to successfully collaborating with campus constituents to support student success and inclusion, equity, and diversity.
Serve as the primary authority for issuing violations of the Student Code of Conduct
Develop policies and protocols to support the learning outcomes for students
Assist with updates to the student conduct database
Schedule and facilitate University Board and Administrative Hearings
Record and ensure compliance for reportable cases as a Clery Campus Security Advisor
Review and analyze emerging trends in case law affecting higher education policy
Collaborate with the Assistant Dean of Student Conduct in the management of case distribution and hearing protocols
Prepare and analyze assessment activities reports
Represent the Office of Student Conduct on committees and task forces as assigned
Perform other duties as assigned
A Master’s degree in business, policy, healthcare, law, or a related field
Three (3) years of experience in higher education support
Experience working with Microsoft Excel or databases
Experience with data analytics
Demonstrated knowledge of Maxient or other student conduct software
Experience working in residence life or student conduct
Customer service experience
This position works primarily on campus but please ask about opportunities to work from home and alternate work schedules.
This position can be up to 20% remote.
Candidates should apply online at https://www.schooljobs.com/careers/wcupa. Electronic application allows for cover letter, resume, and contact information for three professional references (all required for consideration).
Review of applications will begin immediately and continue until the position is filled.
Applicants must successfully complete the interview process to be considered as a finalist.
Developing and sustaining a diverse faculty and staff advances WCU’s educational mission and strategic Plan for Excellence. West Chester University is an Affirmative Action/Equal Opportunity Employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply.
All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment background checks.
West Chester University (WCU) of Pennsylvania is among the top regional comprehensive public universities in the nation, serving more than 17,500 students at the undergraduate and graduate levels with a national reputation for excellence, value, and student success. Founded in 1871 as an institute for teacher preparation, West Chester offers more than 118 undergraduate and 103 graduate programs in more than 50 fields of study. In addition to the main campus in West Chester, the University offers programs through its graduate center, the Philadelphia campus, and online. Five colleges and two schools comprise the University: Colleges of Arts and Humanities, Business and Public Management, Education and Social Work, Health Sciences, and the Sciences and Mathematics, as well as the School of Music, and the School of Interdisciplinary and Graduate Studies. Located in Chester County (25 miles from downtown Philadelphia) the area combines the best of enjoyable daily living with easy access to the full spectrum of country and city attractions. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.