Manages the day-to-day operations of the AccessMU Center, and develops, documents and implements policies, procedures, and best practices relating to service delivery of accessible text production, captioning services, and assistive technology (AT).
Duties/Physical Demands:
Operations: 1. Directs the timely flow of accessible text, alternative media production, and captioning services. 2. Responsible for monitoring and fulfilling captioning requests from faculty for students who are eligible to receive this accommodation, as well as the campus community. 3. Installs, operates and troubleshoots assistive technology, including but not limited to printers, scanners, braille embossers, specialized communication devices, and software. 4. Responsible for hiring, onboarding, and supervising student employees. 5. Researches current trends in assistive and campus technology; surveys students’ technological needs; researches and purchases technology; and participates in strategic planning for the AccessMU Center. 6. Prepares reports using data from Miami’s electronic case management system. 7. Maintains the AccessMU website, physical equipment, and software inventory.
Advisory: 1. In collaboration with the Miller Center for Student Disability Services, develops, documents, and implements policies, procedures, and best practices relating to accessible text, captioning, and assistive technology. 2. Recommends appropriate assistive technology, hardware, and/or specialized software based on the evaluation of the client’s needs.
Training: 1. Provides assistive technology training and support to the Miller Center for Student Disability Services, the Rinella Learning Center, Human Resources, as well as for students, faculty, and staff who use assistive technology. 2. Develops and presents training to teach students how to learn more efficiently by using assistive technology aimed at strengthening individualized student learning.
Additional: 1. Actively promote a customer-oriented approach throughout IT Services. 2. Participate in professional development activities. 3. May occasionally teach one credit-bearing course, per semester, on an as-needed basis and with division approval. 4. Perform other related duties as required or assigned.
Diversity Statement:
Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all.
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.
• Bachelor’s degree in a related field, earned by date of hire, OR • Associate’s degree in a related field, plus 2 years of relevant experience
This position is available to persons who are currently authorized to work in the United States on a full-time and indefinite basis. (Persons authorized to work on such a basis include US citizens, lawful permanent residents (“green card” holders), asylees, refugees, and temporary residents under IRCA.
Desired Qualifications:
• Master’s Degree in Communications, Rehabilitation Counseling, Educational Psychology, Psychology, or Social Work. • Advanced knowledge and experience with assistive technology devices and implementation strategies. • Knowledge and experience with website design, including basic knowledge of HTML and CSS and the Web Content Accessibility Guidelines 2.0. • Knowledge and experience with Universal Design for Learning. • Experience using an electronic case management system. • Working knowledge of applicable federal and state laws, policies, regulations and standards (Americans with Disabilities Act Amendment and Section 504). • Knowledge and experience with computer and assistive technologies; disability practices and procedures. • Strong analytical skills with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy. • Evidence of success in a teamwork environment. • Ability to develop and deliver specialized professional consultations and training on assistive technologies. • Excellent written and verbal communication skills. • Customer service skills; including diplomatically, patiently, and successfully handling complaints, problems, questions, conflicts, and suggestions. • Ability to prioritize and work on multiple projects. • Accessibility certifications through organizations such as IAAP (International Association of Accessibility Professionals).
Special Instructions to Applicants:
Miami University recognizes that technology enables us to find new ways of providing first-class service and workplace flexibility. This position is approved for hybrid remote work. We intend to hire someone who resides in Ohio, Indiana or Kentucky. Should a candidate currently reside outside of these states, relocation would be expected by date of hire. Remote work is a working arrangement that can be modified or revoked by Miami University at any time for any reason.
“Miami University, a student-centered public university founded in 1809, has built its success through an unwavering commitment to liberal arts undergraduate education, with complementary quality graduate programs, and the active engagement of its students in both curricular and co-curricular life. With a student body of 16,000, Miami effectively combines a wide range of strong academic programs with faculty who love to teach and the personal attention ordinarily found only at much smaller institutions. Faculty and staff are highly valued for their contributions toward the Miami experience. Employees enjoy a competitive benefits package and stable work environment as they work to support the university’s educational mission. Miami’s main campus is located in Oxford, Ohio, 35 miles northwest of Cincinnati, with regional campuses located in Hamilton and Middletown, Ohio, and a center in Luxembourg. Known as one of the most beautiful campuses in the nation, Miami, the nation's tenth oldest public university, is recognized for its striking red brick Georgian-style architecture and tree-shaded lawns. Take a Virtual Tour from our website.”
