Senior Assistant Director/Assistant Director for Student Success Center
Location: Oxford, Ohio
Higher Education Institution
Internal Number: 501682
The Senior Assistant Director/Assistant Director works in close partnership as a member of the SSC staff to serve as advocates and problem-solvers for all Miami students: exit interviews with students who are withdrawing/not returning to Miami; respond to student referrals from the One Stop and other University offices/alert processes via appointments, phone calls, and email exchanges; help students create an action plan to identify, address and resolve issues; connect students to appropriate University resources; represent the Student Success Center at University-wide events (ex—New Student Orientations, Admission outreach programs).
This position is eligible for remote work on a hybrid basis. Remote work is not a right, but a working arrangement that can be modified or revoked by Miami University at any time for any reason.
Manage a fluid caseload of students and conduct outreach/proactive communication with students based on data generated by the EMSS Data Analytics team and other University-wide initiatives Develop a coordinated outreach plan/nudges for students based on institutional data, and strategies developed by University Retention and Persistence team Create notes in EAB Navigate on student meetings Oversee and assist with providing an infrastructure of support for GradU8 scholars including outreach, developing programs and course design and instruction Assist efforts with Miami’s rapid response program for the first-year cohort and special populations with the Sr. Associate director. Assist in developing and coordinating all outreach efforts for the Oxford first-year cohort, including using and integrating predictive analytics across all initiatives. Train and supervise student Learning Partner Mentors that help facilitate course material and mentor GradU8 students Serve as the primary Student Success Center contact with the SSC Campus Administrator/EMSS Data Analytics team to schedule the timing of centralized communication to students regarding academic action, missed time tickets, need to register, warnings related to Winter and Spring registration, and intervention efforts as determined by the Sr. Director Serve as advisor and mentor for the Miami First student organization. This program supports first-generation students. In addition, plan and organize National First-Generation Day (November 8th) Other duties as assigned.
EO/AA Statement/Clery Act:
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.
Assistant Director Master’s degree in Higher Education or a related field with at least 1 year of experience Experience may include graduate school assistantship Master's Degree must be completed prior to the start date
Sr. Assistant Director Master's Degree and at least 4 Years experience in higher education Experience may include graduate school assistantship Master's Degree must be completed prior to the start date
Demonstrated ability to think creatively to provide institution-level strategies for student success Experience with EAB Navigate Demonstrated experience implementing University-level programs to support student success Experience teaching student success/transition courses Strong record of cross-institutional collaboration Ability to understand and synthesize data to guide decision-making Evidence of strong verbal and written communication skills Understanding of higher education retention, advising, and student development theories Strong organizational skills and proven experience in making decisions in a fast-paced, data-driven environment.
“Miami University, a student-centered public university founded in 1809, has built its success through an unwavering commitment to liberal arts undergraduate education, with complementary quality graduate programs, and the active engagement of its students in both curricular and co-curricular life. With a student body of 16,000, Miami effectively combines a wide range of strong academic programs with faculty who love to teach and the personal attention ordinarily found only at much smaller institutions. Faculty and staff are highly valued for their contributions toward the Miami experience. Employees enjoy a competitive benefits package and stable work environment as they work to support the university’s educational mission. Miami’s main campus is located in Oxford, Ohio, 35 miles northwest of Cincinnati, with regional campuses located in Hamilton and Middletown, Ohio, and a center in Luxembourg. Known as one of the most beautiful campuses in the nation, Miami, the nation's tenth oldest public university, is recognized for its striking red brick Georgian-style architecture and tree-shaded lawns. Take a Virtual Tour from our website.”