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IT Client Support Specialist II
POSITION SUMMARY Responsible for providing second level support for endpoint computing hardware and software employing a high degree of customer service, technical expertise, and timeliness to Tri-State end-users and other clients onsite, at their specified working locations or in the field. Endpoint computing includes physical desktops and laptops, mobile devices, and virtual desktops along with associated peripherals and printers. Responsible for investigating and resolving client endpoint computing hardware and software incidents and requests as assigned. The job grade for this position is: NB19 Tri-State recognizes the value o
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