Student Success Navigators (SSNs) have a unique role at Miami University, providing individualized, holistic support for undergraduate students who are in the exploratory stage of their college experience. Working with students to explore their options, Student Success Navigators serve students at the intersections of multiple domains including major exploration, course selection, financial, emotional, and social health, and academic performance. SSN’s support students who are exploring majors and assist them in progressing towards any degree at Miami. SSNs are highly competent, rigorously trained professionals who prioritize student well-being, centering authentic relationship in every interaction. Our mission is to assist students in obtaining a rich and meaningful college experience.
SSNs provide individualized coaching and support for Miami University undergraduate students, starting with learning each student’s story, identifying their personal and academic strengths and challenges, and respectfully assisting them as they plan for their success. Our work with students is fundamentally student-driven, affirming each individual’s capacity for self-direction, personal development, and growth. SSNs explore students’ motivation through self-reflection, and assist students in building appropriate help-seeking and self-advocacy behaviors, empowering them to make informed decisions about their academic path. Assisting new students with the transition to college, including time management, building community, and establishing next steps is the core of the Student Success Navigators’ work with students. Once students have decided on a major, SSNs provide support as they transition to their academic division’s Academic Advising program.
The SSN will provide individual support for new, exploratory Miami University students, continuing students who are transitioning majors, and students participating in student success programs such as Bridges, GradU8, and First-Gen Scholars; develop a working knowledge of Miami University departments, resources, services, and student-focused policies and procedures; build and nurture on-going relationships with colleagues and partners across campus; utilize critically-informed student success and persistence, student identity development, advising, and learning theories to shape student interactions; employ listening and advising practices to assist students from all diverse backgrounds and identities in accessing University resources and opportunities and developing graduation plans; use University systems to document advising sessions and develop practices for consistently following up with students; effectively utilize multiple modalities for student interaction, including texting, phone, and email, and for meetings with students including in-person, phone, and interactive video conferencing (Zoom, Google Meet, etc.); establish a presence on campus at events and activities that illustrates a commitment to students and their success at Miami University; build effective working relationships and open communication across socio-cultural differences with students, staff, faculty, and University leadership; communicate effectively in writing and verbally across campus constituents.
Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all.
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report https://miamioh.edu/campus-safety/annual-report/index.html which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.
Master’s degree in higher education, student affairs, counseling, or closely related field; demonstrated ability to utilize relationship care-taking techniques to ensure continued engagement with students and campus partners; demonstrated decision-making skills that allow for quick, informed, and appropriate decisions essential to understanding students’ needs and identifying where and how those needs can be met; energy, empathy, listening skills, and a desire to work in an innovative position that requires proactive and student-centered approaches.
Candidates must be authorized to work in the United States on a fulltime and indefinite basis.
Consideration may be given to candidates with an understanding of higher education retention, advising, and student development theories; experience working with students as a tutor, intervention specialist, educational learning specialist, or equivalent position; experience teaching at the college level; experience with Banner, Navigate, and other predictive analytics and SIS systems; ability to creatively develop student success strategies based on data; capacity to learn and understand technology/software programs; experience working in a proactive advising/support area; proactive in on-going personal development, including advancing self-knowledge, appropriate self-critique, and self-affirmation.
Special Instructions to Applicants:
Submit a cover letter and resume. Inquiries may be directed to Amy Bergerson at firstname.lastname@example.org.
“Miami University, a student-centered public university founded in 1809, has built its success through an unwavering commitment to liberal arts undergraduate education, with complementary quality graduate programs, and the active engagement of its students in both curricular and co-curricular life. With a student body of 16,000, Miami effectively combines a wide range of strong academic programs with faculty who love to teach and the personal attention ordinarily found only at much smaller institutions. Faculty and staff are highly valued for their contributions toward the Miami experience. Employees enjoy a competitive benefits package and stable work environment as they work to support the university’s educational mission. Miami’s main campus is located in Oxford, Ohio, 35 miles northwest of Cincinnati, with regional campuses located in Hamilton and Middletown, Ohio, and a center in Luxembourg. Known as one of the most beautiful campuses in the nation, Miami, the nation's tenth oldest public university, is recognized for its striking red brick Georgian-style architecture and tree-shaded lawns. Take a Virtual Tour from our website.”