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What you’ll be doing...
The Security Engineer represents the entry point into the Security Operations Center. SOC Security Analysts will perform basic security monitoring; handling of common issue types; and basic incident response activities.
Performing 24x7 security monitoring and triage of incoming security events within SLO and/or SLA guidelines.
Incoming call handling.
Creating and following up on Security Event/ Incident tickets.
Providing statistical analysis/ reports.
Providing feedback of true/ false positives to Tier2/3 teams in order to perform use case tuning/ creation.
Following documented escalation procedures.
Maintaining and performing administration routines of the SOC IT infrastructure, like troubleshooting network infrastructure or applications before handing over to Tier2/ Tier 3 teams.
Identifying recurring incidents for problem management purposes.
Coordinating with Senior Analysts for high priority incidents.
In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.
What we’re looking for...
You’ll need to have:
Bachelor’s degree or relevant work experience.
Knowledge of networking – routing, switching and wireless technologies at minimum CCNA level.
Fluency in English both written and verbal.
Willingness to work all shifts, including weekends and holidays.
Willingness to perform an additional background check if customer requires this to be done.
Even better if you have:
Cisco certification like CCNA, or CCNP (Routing/Switching, Wireless).
Security related experience.
Security relevant certification like CCNA Security or CEH.
Strong documentation and communication skills.
Problem solving skills.
Knowledge of threat landscape and indicators of compromise.
Proactive approach in engaging with customers, client executives and Verizon management teams.