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Associate, Visitor Center
Job DescriptionJob ResponsibilitiesVisitor Center Sales and Service:Promote and sell wines and merchandise by assisting and educating guests in tasting wines and making purchasing decisions.Share knowledge about all wines and merchandise in an open and friendly manner with the goal of helping customers develop enthusiasm and appreciation of our wines.Promote membership in wine club as applicable.Greet all guests promptly and graciously and provide knowledgeable, consistent and courteous responses to questions, complaints and/or problems.  Insure that all problems are resolved to the customer’s satisfaction.  Refer to management as appropriate.Fulfill customer orders and use cash r


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