Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.
Abbott Global Security is an integrated team of over 70 Security and Crisis Management professionals that delivers services and expertise across a broad continuum of security related functions.
The Global Communications Center (GCC) Analyst will be a key member of Abbott's Global Security Team, reporting to the GCC Shift Supervisor, GCC Manager and Abbott's Crisis Management Director. The GCC operates 24 hours a day, 365 days a year. This position is for the 2nd Shift (2pm-10pm).
Professional, and positive communication style.
Comfortable in a high-tech work environment; the ideal candidate can keep pace in an environment where there's constant evolution of new mechanisms, applications, and tools.
Demonstrated interest in physical security, OPSEC and strategic corporate security.
Aptitude for clear and effective written and verbal directions and information verification under time-sensitive conditions.
Ability to establish priorities, multi-task, work independently, and complete objectives in a fast-paced and demanding work environment.
Working knowledge of Microsoft Office suite, including Word, Excel, PowerPoint, and SharePoint.
Familiarity with news reporting sources, social media platforms, as well as other channels for real-time monitoring of current events.
Broad geopolitical awareness, knowledge of global events, and cultural sensitivity.
Must maintain a high degree of confidentiality.
Bachelor's Degree preferred.
Monitors tools, alarms, video monitoring systems, intelligence sources and social media to identify, assess, and manage incidents with the potential to impact the company.
To include terrorism, civil unrest, political instability and natural disasters.
Actively monitor a wide network of security alarms and cameras to identify and resolve threats globally.
Intake reports of security incidents and coordinates response in line with GCC procedures, Abbott Global Security resources and guidelines.
Processes requests for information from law enforcement. Route calls to the appropriate party for handling.
Compiles reports and maintains logs and records of activities, communications, and events in GCC systems to include, Perspective, Share Point, Microsoft Power BI, Salesforce Fusion and Esri.
Processes, researchesand provides evaluations of intelligence.
Partners with security teams to support travel and event security, workplace violence, executive protection, and other security programs.
Direct support of Abbott Global Security's Crisis Management and Executive Crisis Management Teams to include the following:
Participates as a FEMA Voluntary Private Sector Preparedness Program member to mitigate company/personnel risk during a natural disaster.
Provides up-to-date information of employee and traveler impact.
Escalates and notifies management of security incidents and events.
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.