The Workplace Services (WPS) Department manages Pew's integrated facilities management portfolio, a state-of-the-art Conference Center, events, and the organization's enterprise-wide organizational continuity management program. The department consists of the following core functions:
• Conference and Event Services (CES)
• Integrated Facilities Management (IFM)
• Organizational Continuity Management (OCM)
A key member of the Organizational Continuity Management department, this position is based in Pew's Washington, DC office and reports to the Project Director, Operational Continuity Management who is responsible for the following program elements under OCM.
• Business Continuity program design, development, training, implementation, and oversight across all business units (BIA, BCPs, Testing, and Approvals)
• Crisis Management program design, development, implementation, training, and maintenance (Situational Awareness, Response and Recovery)
• Travel Risk Management program design, development, training, implementation, and oversight
• Staff focused Emergency Response and Fire and Life Safety program development, planning, management, training, and implementation across all sites
• Internal consultant and subject matter expert on staff-focused security related procedures and requirements
• Support the Project Director of Organizational Continuity Management.
• Manage the ongoing enhancements, maintenance and user training related to the business continuity management software.
• Serve as subject matter expert/consultant to departmental representatives on all aspects of the business continuity planning lifecycle.
• Ensure the appropriate maintenance, testing and use of Pew's emergency notification software.
• Develop, maintain, and conduct OCM training to include, Emergency Preparedness and Fire and Life Safety as needed both in-person and on-line.
• Support Pew's incident/crisis response; serve as back up to the Project Director in monitoring for impactful events and coordinating response activities.
• Manage the ongoing Travel Risk Management approval process.
• Attend professional development seminars and continuing education trainings to increase knowledge and remain informed of current threats and business continuity strategies.
• Participate in Pew-wide projects to represent OCM related requirements.
• Contribute to and participate in other tasks and special projects as assigned.
• Pew maintains a robust OCM program that remains consistent with changes in Pew's business processes and priorities.
• Controls are in place to further the physical and personal security of Pew offices and staff.
• Appropriate policies, procedures, and response strategies are in place to respond to and mitigate business risks.
• Bachelor's degree and Certified Business Continuity Planner (CBCP) certification required.
• A minimum of four years of professional experience in the field of business continuity, emergency preparedness, crisis management, disaster recovery, or related discipline.
• Strong project management and organizational skills. Self-directed and able to set priorities, organize time, resolve issues, follow up on tasks, and identify resources for projects.
• Sound consultation and relationship management skills. Able to create and maintain strong relationships. Able to quickly establish credibility and to develop and manage productive relationships with internal staff and outside parties.
• Excellent written and oral communication skills. Ability to conduct research, coordinates resources, and synthesize in writing a broad array of information into a concise, easy-to-understand summary.
• Strong analytical skills. Experienced in evaluating various strategies and making recommendations. Solutions-oriented approach with sound business judgment.
• Assumes full responsibility for individual decisions and work, as well as for team projects.
• Ability to handle sensitive and confidential issues in a fast-paced environment.
• Experience resolving problems creatively and logically. Able to understand organizational structures and work through administrative systems.
• Skilled in software applications including Microsoft 365, databases, spreadsheets, and presentation packages. Able and willing to learn new computer applications. Working knowledge of NC4, BC in the Cloud, and MIR3, or similar software products a plus.
Occasional day travel to Pew's Philadelphia, PA office.
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; and work/life benefits to maintain a good balance.
The Pew Charitable Trusts is an equal opportunity employer, committed to a diverse and inclusive workplace. Pew considers qualified applicants for employment without regard to age, sex, ethnicity, religion, disability, marital status, sexual orientation or gender identity, military/veteran status, or any other basis prohibited by applicable law.