Under minimal direction, perform documented information security processes. As directed, research information security topics, tools, techniques, and threats. Serve as an information security resource on projects.
1. Under minimal direction, perform documented information security processes. 2. As directed, research information security topics, tools, techniques, and threats. 3. Serve as an information security resource on projects. 4. Follow documented information security processes. 5. Learn procedures, contacts, etc. for handling service requests, incident resolution (both hardware and software), etc. for services. 6. Participate in change management processes. 7. Prioritize information security issues and work on multiple tickets concurrently. 8. Perform documented information security processes under general direction. 9. Research information security topics, tools, techniques, and threats as directed. 10. Serve as an information security resource on projects. 11. Actively promote a customer-oriented approach throughout IT Services. 12. Perform other related duties as required or assigned. 13. Log tickets with vendors & monitor vendor communities, security mailing lists, etc. 14. Monitor existing tickets and manage resolution 15. Analyze logs to identify root cause 16. Know how to find answers. Understand available tools and resources to determine correct answers to security issues. 17. If desired, may occasionally teach one credit bearing course, per semester, on an as needed basis.
Bachelor's degree and 2 years relevant experience.
· Bachelor's degree in Computer Science, Information Technology, or related field. · 2-6 years’ experience with information security concepts, methodologies, and processes. · 2-6 years’ experience with network security concepts, methodologies, processes, and tools. · 2-6 years’ experience with application security concepts, methodologies, processes, and tools. · 2-6 years’ experience with security awareness concepts, methodologies, processes, and tools. · 2-6 years’ experience with information risk assessment and mitigation concepts, methodologies, processes, and tools. · 2-6 years’ experience with forensics concepts, methodologies, processes, and tools. · 2-6 years’ experience with compliance concepts, methodologies, processes, and tools. · Experience with threat hunting, vulnerability management and penetration testing. · Certifications such as GIAC, (ISC)2, ISACA, EC Council, or similar. · Prior service in an information security role in Higher education · Strong organizational skills · Demonstrated ability to create and contribute to an inclusive work environment · Ability to prioritize assignments and work on multiple assignments concurrently · Strong customer service skills including the ability to constructively, diplomatically, patiently, and successfully handle customer complaints, problems, questions, conflict, and suggestions · Good oral and written communication skills including the ability to communicate technical information to a variety of audiences including end users and clients. · Ability to communicate with diplomacy · Ability and willingness to work independently or as part of a team, while embracing the team environment of IT Services · Ability and necessary knowledge to determine the cause of problems and generate solutions to those problems. · Ability to take the initiative and be proactive in all aspects of this position’s listed responsibilities · Experience with information security risk assessment concepts, methodologies, frameworks, and processes.
EO/AA Statement/Clery Act:
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.
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Bachelor's degree and 2 years relevant experience.
Internal Number: 498883
About Miami University
“Miami University, a student-centered public university founded in 1809, has built its success through an unwavering commitment to liberal arts undergraduate education, with complementary quality graduate programs, and the active engagement of its students in both curricular and co-curricular life. With a student body of 16,000, Miami effectively combines a wide range of strong academic programs with faculty who love to teach and the personal attention ordinarily found only at much smaller institutions. Faculty and staff are highly valued for their contributions toward the Miami experience. Employees enjoy a competitive benefits package and stable work environment as they work to support the university’s educational mission. Miami’s main campus is located in Oxford, Ohio, 35 miles northwest of Cincinnati, with regional campuses located in Hamilton and Middletown, Ohio, and a center in Luxembourg. Known as one of the most beautiful campuses in the nation, Miami, the nation's tenth oldest public university, is recognized for its striking red brick Georgian-style architecture and tree-shaded lawns. Take a Virtual Tour from our website.”