The Associate/Senior Associate Director for Student Success, within the Student Success Office (SSO), is part of a team responsible for supporting student retention, persistence, and satisfaction, resulting in increased retention and graduation rates on the Oxford campus. The Associate/Senior Associate Director is responsible for leading the development and implementation of the high-level data assessment and strategic planning by using data, and predictive analytics to guide student outreach. The Associate/Senior Associate Director is also responsible for leading the development and implementation of high-profile, best-practice, pre-arrival, and transition programs focused on first-generation, low-income, and traditionally underserved student populations with the goal of improving the overall Miami Experience, from the point of enrollment through graduation, for these cohorts. The Associate/Senior Associate Director reports directly to the Senior Director for Student Success and will represent the office to campus-wide constituencies should the Senior Director be unavailable.
Serve as the University’s lead administrator for SSC (EAB) Navigate campus-wide advising platform tool by establishing and conducting training for all Miami University users of the product, including the six academic divisions and other academic support centers such as ISSS, ICA, and various Student Life offices; administer permissions, roles, categories and support for the SSC Campus platform; serve as lead support and technical contact with EAB; serve as the central purveyor and disseminator of SSC Campus best practices to the University community and ensure the tool is actively and effectively being utilized. Plan and lead SSC (EAB) Navigate leadership meetings. (30%)
Lead, train, and supervise Student Success staff who are tasked with intrusive student success initiatives (GradU8 Scholars and Bridges Scholars) that improve and support student persistence and satisfaction. Provide leadership in the oversight of the individualized outreach to students; work closely with staff and faculty in the development, enhancement, and coordination, and deployment of outreaches to ensure maximum effectiveness. Assist in overseeing the continued enhancement and stewardship of the GradU8 Scholars program, a student success initiative developed for low-income students and recipients of Miami’s need-based aid. (25%)
Utilize data to monitor continuing student enrollment and work with academic advising offices, faculty and staff to maximize the use of data and to achieve student success goals. Develop and maintain reports to track, communicate, and measure the efforts of the Student Success Center in University-wide retention efforts.
Leverage student performance data and national best-practice research to guide the development, oversight, and continual evolution of increasing student success for all students. Particularly, underrepresented populations to ensure they are effective and translate into advancing student outcomes. (25%)
Manage the Civitas User Group efforts to utilize Civitas’s Illume platform to statistically analyze the impact of University-wide student success initiatives and recommend changes to these initiatives which could affect University policy; coordinate to identify most at-risk student populations and coordinate outreach to those students.
Serve on the Coordinated Action Team (CAT); prepare, plan, coordinate actionable data points for CAT’s student outreach
Work closely with the EMSS Research and Analytics office to disaggregate and report on the effectiveness of interventions from these platforms; leverage data analysis to determine how to improve outcome achievements. (15%)
Other duties as assigned (5%)
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.
Master’s Degree and a minimum of 3 years’ experience in higher education Coaching/Advising/Counseling experience in higher education Demonstrated ability to leverage data to impact desired outcomes Experience collaborating with diverse stakeholders/campus partners
Consideration for the title of Senior Associate Director title will be given to candidates with the following minimum qualifications: Master’s Degree and a minimum of five years of experience in higher education. Excellent organizational skills Coaching/Advising/Counseling experience in higher education Demonstrated ability to leverage data to impact desired outcomes Experience collaborating with diverse stakeholders/campus partners
Hands-on experience using data analytics tools for student success Supervisory experience Experience with Canvas, SQL, Business Intelligence (BI)Banner, Tableau, SSC (EAB) Navigate, BCSSE data, Civitas and/or other predictive analytics and SIS systems Ability to be detail-oriented and contribute to strategic vision and planning
About Miami University
“Miami University, a student-centered public university founded in 1809, has built its success through an unwavering commitment to liberal arts undergraduate education, with complementary quality graduate programs, and the active engagement of its students in both curricular and co-curricular life. With a student body of 16,000, Miami effectively combines a wide range of strong academic programs with faculty who love to teach and the personal attention ordinarily found only at much smaller institutions. Faculty and staff are highly valued for their contributions toward the Miami experience. Employees enjoy a competitive benefits package and stable work environment as they work to support the university’s educational mission. Miami’s main campus is located in Oxford, Ohio, 35 miles northwest of Cincinnati, with regional campuses located in Hamilton and Middletown, Ohio, and a center in Luxembourg. Known as one of the most beautiful campuses in the nation, Miami, the nation's tenth oldest public university, is recognized for its striking red brick Georgian-style architecture and tree-shaded lawns. Take a Virtual Tour from our website.”