Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk. The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company.
The Change Management Risk Oversight (CMRO) is a newly created IRM team within Operational Risk which oversees Enterprise Change Management and assesses the impact of change across business groups and enterprise functions. CMRO is responsible for establishing governance routines and oversight activities which review, challenge, and report change management risk exposures arising from Change Management activities across Wells Fargo. This comprises all types of changes, including strategic, transformational, regulatory, operational, and incremental, that typically result in changes to people, products, services, processes, organizations, or technology.
Within CMRO, the Change Management Risk Measurement & Aggregation team is responsible for measuring and aggregating the data to support the group's mission and developing insights that lead to challenge and action. This team coordinates across Independent Risk Management functions that have processes and activities involving the oversight of Change to ensure that a holistic view of change is developed.
This Operational Risk Officer role is expected to develop specific subject matter expertise for Change Management, will be considered a thought leader in operational risk and change management and will assist leadership with all matters pertaining to Operational Risk portfolio risk aggregation, reporting, and risk measurement. This includes supporting foundational components for Change Management Risk oversight such as developing and executing monitoring routines, identifying and reviewing material risk events, analyzing risk trends, and presenting insights.
The Operational Risk professional in this role will also assist in the creation and implementation of a systematic, data-driven framework within CMRO. The successful candidate will have excellent conceptual thinking skills, supported by strong analytical skills to develop, test and communicate the impact of these concepts. This includes the ability to manipulate data and programming language to link tables, develop dashboards, and produce enhanced reporting.
Effectively review, challenge and aggregate data, information and analysis provided by the Front Line Units and Control Functions.
Provide insights into the adequacy and effectiveness of policies, procedures, processes, systems and internal controls
Assist in development and production of risk performance reporting for senior management including, trend analysis, emerging risks, and mitigation strategies to address risk or control failures
Provides operational risk expertise and consultation to complex business units for initiatives with high levels of inherent and residual risk and assist in the production of Key Risk Indicators (KRI), risk appetite measures to measure impacts across the front line.
Routinely interface with business groups, enterprise functions, and the front line.
Design and maintain monthly/quarterly risk monitoring routines and reporting.
Develop ideas that link information from multiple sources to deliver holistic views of Change Management Risk including joining complex tables from various Systems of Record (SORs) to create interactive online dashboards allowing users to observe trends and analytics, drill into additional details, etc.
Solution ways to increase automation and facilitate the connection between risk and data (for example predictive indicators, early warning signals).
Partner with internal stakeholders including, SOR owners, other risk type teams, etc. to collect data and analyze metrics for inclusion.
Proactively identify data that can be leveraged to support quarterly change management risk assessments and partner with stakeholders to obtain the information.
7+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 7+ years of financial services industry experience, of which 5+ years must include direct experience in risk management
2+ years experience designing and optimizing complex SQL queries involving table joins and correlated sub-queries on large scale data tables
2+ years of experience drafting use cases and test scripts
Experience developing, implementing and monitoring a risk-based compliance program to assure compliance with federal, state, agency, legal and regulatory requirements or providing oversight to a compliance function
Ability to manage multiple enterprise-wide: technology infrastructure, service components, or end-to-end distributive infrastructure activities
Experience working at a federal bank regulatory agency or experience interacting with federal regulatory agencies managing regulatory examinations and continuous monitoring activities
Leadership skills including the ability to influence effectively in a matrix environment
Strong relationship management skills
Ability to articulate issues, risks, and proposed solutions to various levels of staff and management
Strong strategic and conceptual thinking skills
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
A Masters of Business Administration (MBA), Chartered Financial Analyst (CFA), or comparable professional designation
Other Desired Qualifications
Experience in practically using analytical tools using analyst tools such as VBA; Python; Perl etc to develop ideas and drive efficiency.
Meaningful knowledge across enterprise risk management framework, including: risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance
Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders at all levels, and regulators, to include virtual, matrixed leadership experience and the ability to effectively manage and build relationships within the business and enterprise Risk function
Proven leadership skills to drive alignment across stakeholder groups to develop and deliver repeatable end to end risk management solutions
Deep understanding of corporate/business policies, and programs
Demonstrated leadership ability that embodies the Wells Fargo Vision and Values and leadership competencies
Flexibility and business savvy to navigate a complex, highly-matrixed organization
Ability to travel up to 10% of the time
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo