Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wells Fargo's Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending, Auto, Credit Cards, Retail & Merchant Services, Personal Lending, Consumer Lending Control, and Consumer Lending Shared Services.
The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit. The vision for the Consumer Lending business is to leverage technology and data to make it simple for customers to easily access credit when and where they need it. Consumer Lending serves customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices as well as online and digital channels.
This Business Risk and Control Sr Manager will support Cards, Retail and Merchant Services (CRMS) Control, focusing specifically on Collections, Recovery and Specialty Services operations.
The Business Risk and Control team is responsible for partnering with the relevant business group to identify, assess, manage and mitigate current and emerging risk exposures associated with their activities and operations. Monitors, measures, evaluates, and reports on the impact of decisions and controls to the relevant business group and enterprise function. In partnership with business groups, oversees the development, implementation, and monitoring of business-specific programs and processes and controls to identify, assess, and mitigate risk. Manages and directs teams on strategy and execution of activities associated with the Business Risk and Control for a business group or functional area with significant risk and complexity. Manages the support to the business for the design of business-specific risk controls/processes and development of remediation plans to address any control weaknesses or gaps. Ensures that all business risk issues are proactively identified and addressed appropriately, escalating where necessary. Leads initiatives that cross multiple lines of business in scope with significant impact/risk. Builds relationships with corporate, business heads, Legal, Audit, regulators, and industry partners regarding risk management of business-specific risk programs. Manages a team of Managers, Sr Officers and/ or Officers or cross-functional teams in accomplishing department goals and priorities.
As an Employee Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:
Lead your team with integrity and create an environment where your employees feel included, valued, and supported to do work that energizes them.
Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing and developing employees, identifying and managing risks, and completing daily management tasks.
Locations to be considered: Chandler, AZ;Phoenix, AZ; Portland, OR; Des Moines, IA; San Antonio, TX; Dallas, TX; Charlotte, NC; Wilmington DE; Minneapolis, MN; Raleigh, NC; Fort Mill, SC.
**Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo**
10+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 10+ years of financial services industry experience, of which 7+ years must include direct experience in risk management
3+ years of management experience
Experience reviewing testing strategies and methodologies; evaluating the adequacy and effectiveness of policies, procedures, processes, initiatives, products and internal controls; and identifying issues resulting from internal and/or external compliance examinations
Knowledge and understanding of banking: regulations, compliance, policies, process, and procedures
Outstanding problem solving and decision making skills
Ability to identify and evaluate exposures and potential risks
Advanced Microsoft Office skills
Excellent verbal, written, and interpersonal communication skills
Strong analytical skills with high attention to detail and accuracy
Ability to articulate complex concepts in a clear manner
Ability to interact with all levels of an organization
Leadership experience with ability to effectively manage and engage teams
Process design or improvement experience
Ability to assess issues, make quick decisions, implement solutions, and influence change
Other Desired Qualifications
Experience with Collections, Third Party and Legal processes
7+ years of business control and operational risk experience
Ability to manage large complex cross-matrix organization that includes multiple products, systems of record and support partners
Ability to successfully partner with CRMS management and Legal, Compliance and other risk areas to provide independent credible analyses and challenge practices and methodologies where necessary
Ability to travel up to 5% of the time
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Internal Number: 5556783
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo