Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wells Fargo's Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending, Auto, Credit Cards, Retail & Merchant Services, Personal Lending, Consumer Lending Control, and Consumer Lending Shared Services.
The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit. The vision for the Consumer Lending business is to leverage technology and data to make it simple for customers to easily access credit when and where they need it. Consumer Lending serves customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices as well as online and digital channels.
The Wells Fargo Auto's Third Party Operational Review Program (Program) is seeking an Operational Risk Consultant to join the team and help develop and maintain a strong operational excellence culture. Wells Fargo Auto Business Excellence team has established a Third Party Risk Management Operational Review Program which provides robust control monitoring and oversight of Third Parties (TP) by identifying TP controls, control evaluation, and testing of TP controls during onsite and virtual reviews. This Program assists Wells Fargo Auto in meeting the requirements of the enterprise Third Party Program (TPP).
The successful candidate will have experience in both risk and business support. Experience with managing TP relationships, including identifying and evaluating key TP controls, is a critical component to understanding how to apply risk principals to the management of these relationships. This position will play a key role in the Program as it requires collaboration across Third Party Management, Business Owner, Engagement Manager, TP, and various stakeholders (e.g. Compliance, Independent Risk Management and the Business Aligned Control Group, etc.) related to execution of various initiatives to drive for continued results of the Program. Additionally, this position will be responsible for performing key Program activities and ensuring Engagement Management team adherence to internal Auto specific procedures.
Specific Job Responsibilities include:
Execution of annual planning to identify category/third party Auto Program applicability
Manage annual category recertification activities by maintaining business models, failure modes & affects analysis, and Third Party Oversight Plans (as applicable) includes completing required documentation and obtaining approvals.
Develop and maintain Third Party Oversight Plan validation process to ensure all monitoring and oversight activities identified are being performed and address documented third party risks.
Influence Engagement Management Team and Front Line Subject Matter Experts (SMEs) as applicable to resolve issues and strengthen internal controls.
Provide Auto Program oversight by monitoring the Operational Review Schedule to ensure timely completion of onsite and virtual reviews along with trailing activities.
Manage and execute Quality Assurance reviews for each third party Operational Review completed by the Engagement Management Team.
6+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both demonstrated through work or military experience; or 6+ years of IT systems security, business process management or financial services industry experience, of which 3+ years must include direct experience in compliance, operational risk management, or a combination of both
Advanced Microsoft Office skills
Excellent verbal, written, and interpersonal communication skills
Strong analytical skills with high attention to detail and accuracy
Ability to interact with all levels of an organization
Ability to identify risks and propose mitigation plans
Knowledge and understanding of Six Sigma or reengineering disciplines
Ability to be flexible and adjust plans quickly to meet changing business needs
Ability to grasp complex business issues quickly, recommend solutions, and drive for resolutions
Strong project management skills including the ability to handle multiple projects concurrently
Other Desired Qualifications
Experience in Risk, Operations, Audit, and Compliance
Demonstrated ability to work independently in a fast paced, changing, and virtual environment
Proven experience in building effective partnerships with multiple stakeholders at all levels
Experience with Third Party Risk Management
Business process engineering, risk identification and control design
Initiatives management or project coordination/management
Certified Regulatory Compliance Manager (CRCM)
Certified Risk and Compliance Management Professional (CRCMP)
Certified Risk Professional Program (CRP)
Six Sigma Certified (e.g. Yellow Belt, Green Belt, Black Belt, Master Black Belt)
Ability to travel up to 10% of the time
NC-Charlotte: 301 S College St - Charlotte, NC AZ-Chandler: 2501 S Price Rd - Chandler, AZ MN-Minneapolis: 550 South 4th St - Minneapolis, MN NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC TX-Irving: 250 E John Carpenter Freeway - Irving, TX
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Internal Number: 5556905-1
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo