Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
The Enterprise Customer Excellence Group (ECEG) brings together customer-focused functions from across the enterprise to provide a holistic approach to critical points of interaction with Wells Fargo customers. The group, which includes the Enterprise Complaints Management Office, the Customer Remediation Center of Excellence and Net Promoter System, is responsible for understanding the causes of issues that affect customers, and providing solutions that ensure customers' needs are understood and supported. The group is also accountable for ensuring regulators' expectations are met and that employees have the tools and training necessary for success.
The Digital Forensics Investigator conducts detailed digital forensic investigations of internal fraud/misconduct activity within area of expertise. Exercises discretion regarding investigative actions to identify, evaluate and take necessary actions on cases requiring digital forensic expertise. Performs assessment of the risks presented by the activity and conducts investigation by applying the appropriate investigative techniques (interview, e-discovery, evidence collection, forensic examination, etc.) and utilizing internal/external technology sources and contacts to gather comprehensive evidentiary materials. Responsible for recovering, examining and preserving data and digital evidence from computers and other electronic devices; conducting deep dives and triage of digital devices and performing SMTP and network tracing investigations of team member email activity. Partners with Internal Investigations, HR/ER, Legal and line management to offer recommendations for employment decisions based on the results of the investigation. May conduct research on new and emerging threats and methodologies of computer forensics, including hardware, software and anti-forensics. Offers and documents solutions as to any identified control weaknesses. Documents case file decision making process specific to the activity being investigated. Makes risk based decisions on behalf of Wells Fargo that are in compliance with bank, legal and regulatory requirements and recommends actions in response to investigations. Prepares and files Suspicious Activity Reports (SAR) and other crime reports as appropriate. May refer appropriate activity to law enforcement for criminal or civil prosecution. May act as liaison with law enforcement and legal counsel; may represent the bank in legal proceedings.
**To be considered candidate must be located/willing to self-relo to the target market noted: Minneapolis, MN**
Please note: based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities within Wells Fargo.
4+ years of experience investigating financial crimes or policy violations
2+ years of direct experience with conducting digital forensic investigations to include one or more of the following: collecting computer artifacts, triaging electronic devices, or performing network forensics; or an AA/AS degree with 2+ years of experience in digital forensic investigations; or a BS/BA degree or higher
Knowledge and understanding of digital forensics, logs, and internet topology/protocols
Knowledge and understanding of security analytics including: incident response and a digital forensics discipline
Access Data Certified Examiner (ACE)
Certified Information Systems Security Professional (CISSP)
Knowledge and understanding of EnCase Certified Examiner (EnCE)
Experience evaluating security risks related to mobile devices, tablets, and social media
Other Desired Qualifications
General knowledge of Local, State, and Federal laws regarding bank and electronic crimes
Demonstrated computer forensic experience in the financial services industry
A BS/BA degree or higher in law, criminal justice, or computer related field (networking, forensics)
Excellent verbal, written, and interpersonal communication skills
Ability to travel up to 5% of the time
The salary range displayed below is based on a Full-time 40 hour a week schedule.
MN-Saint Louis Park: Min: $71,000 Mid: $100,000
MN-Saint Louis Park: 435 Ford Rd - Saint Louis Park, MN
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Internal Number: 5556283
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo