About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Market Job Description
Department Overview:
Enterprise Information Security - Since 1852, customers have trusted that Wells Fargo would keep their assets secure from theft and always available. Today, maintaining customer trust remains our underlying operating principle.
Information and Cyber Security (ICS) vision is to provide Wells Fargo world leading cyber security risk management. Through a framework that addresses policy, process, operations, people, and technology, ICS protects Wells Fargo's infrastructure, corporate data, and customer assets, and ensures alignment with applicable regulations and laws
About role:
Wells Fargo's Information and Cyber Security (ICS) group is looking for a highly motivated leader for its Identity & Access Management (IAM) Access Operations group.
The IAM operations delivery organization comprises of: Provisioning and De-provisioning of platforms in LOB's applications Privileged Accounts monitoring , maintenance and sustainability Level 2/3 production Support of IAM systems Rogue and orphans Accounts remediation Certifications remediation
Each of the above groups may have functional delivery leaders in place who in turn will report in to the IAM operations Leader. The manager role will have dual reporting line in to the lead of ICS IAM operations leader in India/Manila and to the group leader at the IAM US.
Responsibilities:
First line supervisor managing a team of 4-12 security analysts who monitor privileged access across UNIX / Linux, Windows and database platforms including Oracle, SQL, Teradata, Sybase, and Mongo platforms Act as SME for Active Directory/Unix/ Mainframe/Database platforms. Manage team deliverables in daily monitoring of alerts & threat response tickets Enforce Wells Fargo privileged access security policies, standards and risk controls Plan, measure and monitor health of operations and team with KPIs, KRIs. Develop scorecards and dashboards for periodic reporting Lead initiatives like predictive trend analysis, continuous improvement thru automation. Identify efficiencies and recommend solution enhancements for improved service delivery Collaborate with members of Identity and Access Management and the Cyber Threat Security Content Lead team to improve alerting capabilities to drive risk reduction across the Wells Fargo enterprise. Maintain a broad awareness of the state of information security across the enterprise and industry and influences change to information security policy, standards and procedures for systems/applications/tools; Participate in compliance and oversight activities related to privileged access monitoring; Ensure up-to-date documentation including procedures, workflows and processes; Budget and forecast financial needs Responsible for recruitment, performance management, team development, functional delivery and handling escalations Come up with peak and non-peak flexible staffing guidance. Manage shift roasters. Accomplish results by communicating job expectation, planning, monitoring, appraising job results and coaching Accountable for forecasting, capacity planning, building high performing teams and monitoring the success of integrated service delivery.
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Market Skills and Certifications
Essential Qualifications:
9+ years of technology/information security experience with minimum 6 years of Information Security/IAM and 2+ year of leadership or supervisory experience. Expertise in leading Identity and Access Management (IAM) managed services delivery or operations. Experience in managing security, provisioning of Active Directory/Unix/ Mainframe/Database platforms and Enterprise applications Knowledge of monitoring using SIEM tools such as Splunk, ArcSight or LogRhythm Experience in IAM products (Oracle Identity Governance, Sailpoint, CA, Microsoft, CyberArk). Expert in Privileged access Management maintenance and sustainability. Understanding on IAM policies and controls/SOX controls/Information Security Controls Expertise in global service delivery in information security domain Expertise in information security industry and regulatory standards, policies, procedures and control systems Excellent leadership, stakeholder management and program management skills. Effective verbal, presentation, written and interpersonal communication skills. Good negotiation, conflict resolution and decision making skills. Bachelor's or Master's degree in relevant Technology /Engineering discipline Flexibility to work in a 24/7 environment, including weekends and holidays
Desired Qualifications:
Industry Certifications like CISSP, CISM, CRISC is good to have Automation experience using ML, RPA etc. is preferred Knowledge and understanding of regulatory compliance requirements surrounding HIPAA, PCI, GLBA, SOX, and SAS70 Ability to coordinate completion of multiple tasks and meet aggressive time frames
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Leadership Expectations at Wells Fargo
As a Team Member manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will: - Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
- Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate. |
