The Division of Enrollment Management leverages data and insights to identify challenges IUPUI faces, as well as develop and implement a strategy that leads to the University's viability. We do this from the perspective of enhancing the experience of our students from the point of recruitment through graduation.
The Division of Enrollment Management (DEM) is comprised of the Office of Undergraduate Admissions, Office of Student Financial Services and Scholarships, Office of the Registrar, Office for Veterans and Military Personnel, Division of Enrollment Management (DEM) Finance and Administration, DEM Technology Services, DEM Marketing Research and Analytics, DEM Strategic Enrollment Initiatives Outreach and Partnerships (SEIOP), Indiana University Fort Wayne Student Central and Office of IUPUI and Ivy Tech Coordinated Student Programs (Passport). In addition to IUPUI, the Division of Enrollment Management oversees the recruitment, enrollment, and retention efforts of our sister campus IUPUC.
NOTE: This is a two year temporary position.
The individual in this position will collaborate with the School of Education faculty and staff as a full time member of the Office of Undergraduate Admissions to plan and implement a strategic outreach plan aimed at attracting students interested in School of Education degrees at IUPUI. This staff member will also exercise decision-making ability to achieve the enrollment of these students as well as overall student recruitment, outreach, admissions, and enrollment objectives for both the Office of Undergraduate Admissions and School of Education.
As an Admissions Counselor connected to an academic unit, this role will have limited territory responsibility with an emphasis on both geographic, and academic major-demographic: Indiana high schools with an enrollment history of high school students interested in the field of education will be included. As a territory manager, this position will represent IUPUI at high school, community college and community events, college nights, recruitment events and other off campus recruitment initiatives (with a focus on School of Education related events). This position manages recruitment resources, analyzes data and ensures that both university and School of Education recruitment goals are met.
This staff member takes action with the School of Education on admission strategies and interprets academic policies and exercises analysis and independent judgment on a case-by-case basis. This position requires this individual to investigate concerns and questions and determine the best course of action for students and families. This position will also interpret the Division of Enrollment Management and Office of Undergraduate policy and procedure, to effectively fulfill the core responsibilities of the role in alignment with campus wide recruitment strategy.
Duties and Responsibilities Include:
Prospective Student Recruitment and Outreach (Off Campus) Identifies and develops partnerships for outreach to prospective students and influencers (e.g., parents and high school counselors and community leaders). Builds relationships with high school guidance counselors and Ivy Tech career coaches and visits high schools, community colleges and college fairs as directed by the recruitment team and admissions office. Manages individual recruitment resources and determines effective strategies for use of resources (financial, time, travel and contacts). Represents IUPUI and ensures that all approaches used make the most favorable impression on all prospective students, with an emphasis on School of Education.
Prospective Student Yield and Outreach (On Campus) Maintains, implements and oversees a holistic recruitment yield tactical plan for School of Education recruitment, in collaboration with the School of Education faculty and staff, which focuses on yield efforts. Through consultation and collaboration with the School of Education develops and evaluates university recruitment yield efforts aimed at converting students admitted to School of Education to deposit status. Efforts include on-campus meetings with prospective students, facilitating presentations on general admissions as well as specific undergraduate programs in the School of Education, coordination/collaboration on programs for School of Education prospective students and their families, involvement in informational programs for high school counselors and use of alumni in recruiting efforts. Particular emphasis will be given to post-admission yield efforts.
Recruitment Communication. Integrates a diverse and strategic communications strategy in collaboration with the Recruitment Communication Service Center, geared toward specific student declared academic major, career interests and geographic factors, has a target range of students to enroll and must determine how many prospects, applications and admits are needed to complete this target through analysis of the area, demographic shifts, and state/national issues. Must evaluate status of recruitment process on a weekly basis to ensure goals are met. Takes action consistent with analysis and makes modifications to units in developing their written and oral presentations aimed at our recruitment clientele. This includes prospective students and their parents, guidance counselors, high school administrators, alumni, members of the IUPUI community, etc.
Admission Decision Making/Counseling Interprets academic policies and exercises authority and independent judgment. Analyzes individual situations on a case-by-case basis, i.e. quality of high school curriculum, composition of courses taken by student, and other factors relative to the student's unique situation, and determines if a student who falls outside the normal parameters can be successful at IUPUI. Admits or denies student based on analysis.
Scholarship and Financial Aid Identifies and develops financial aid opportunities consistent with IUPUI's commitment to keeping college affordable for those students and with consideration of the needs of prospective IUPUI students.
Undergraduate Admissions and School of Education Meetings. Attends meetings with the Office of Undergraduate Admissions, including all staff meetings, recruitment and outreach team meetings, customer service lead meetings, and undergraduate recruitment council meetings. Attends School of Education meetings pertaining to recruitment and admissions as needed.
Bachelor's degree in a related field and one year of experience in admissions, student services, event planning, or transferable skills from advising, teaching or sales with identifiable public speaking experience.
Combinations of education and related experience may be considered.
Possess a valid driver's license with the ability to be insured by Indiana University.
Problem solving skills. Excellent communication and organization skills. Strong customer service orientation. Proficiency and experience with the utilization of social media platforms such as Facebook and Twitter.
Working Conditions / Demands
Equipment utilized: Computers and the skills needed to function effectively in a fast paced office environment.
This position involves minimal overnight travel.
Salary Plan: PAE
Salary Grade: 2SA
Job Function: Student Services
This posting is scheduled to close at 11:59pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
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Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.