The Coordinator of Institutional Effectiveness is responsible for the extraction, collection, validation, organization, analysis, interpretation, and reporting of data and information to support accreditation compliance, institutional assessment, strategic planning, program review, student learning outcomes, and other continuous quality campus-wide improvement efforts. This position reports to the Assistant Vice President of Academic Affairs.
Typical Work Activities:
Establish and chair the campus-wide assessment committee.
Provide oversight for the strategic planning, research and assessing the effectiveness of the College’s activities and operations and accreditation compliance.
Work collaboratively with faculty, students, the Coordinator of Institutional Research as well as other institutional personnel to ensure broad involvement in data driven planning, goal setting, plan implementation and assessment. Monitor the activities and results related to the achievement of strategic planning goals and objectives. Provide the campus with reports of progress as required.
Oversee and facilitate the planning and execution of assessment studies undertaken college-wide, with specific emphasis on the data collection and analysis, with the use of spreadsheets, tables, charts, statistics, written reports, and software-generated reports.
Research best practices in institutional effectiveness, planning and assessment to provide expertise for developing, measuring, analyzing, and improving student learning and unit-specific outcomes to academic, administrative and other relevant assessment team members.
Serve as the repository of all campus assessment results, monitor the compliance of the campus for meeting assessment deadlines, work with campus constituents on follow-up activities suggested by the results of assessment, document follow up efforts and any additional assessments that may have been undertaken along with associated results.
Lead and develop the assessment team in the process of blueprinting scannable exams, tests, surveys, and rubrics to program/unit and student learning outcomes to expedite data collection.
Plan and coordinate the training and ongoing support of academic and administrative personnel on the use and navigation of online assessment programs or other relevant receptacles of assessment information, as well as survey programs.
Monitor relations with and oversee the development of draft and final reports for the Middle States Commission on Higher Education and program accreditation agencies. Advise the President, VP of Academic Affairs, and senior administrators of initiatives to be undertaken by the college to ensure compliance and to remain in good standing as a member institution.
Responsible for timely reporting of institutional data to State and Federal agencies which include but not limited to: HEDS, IRS Data Exchange, college catalog, transfer enrollment reporting, admissions reporting, retention reporting, migration enrollment, graduation rates, and degrees conferred. Will also be responsible for completing institutional surveys.
Manage sensitive information and adhere to strict confidentiality regarding security of staff, students, and client records at all times.
Perform other related duties as assigned.
Must be able to communicate verbally and via electronic communication channels to small and large audiences including senior administration, Board of trustees and a diverse college community. Must be able to understand and communicate detailed information and instructions. Ability to operate computers and input and maintain detailed computerized data; ability to prepare written reports containing complicated technical data. Must be able to work collaboratively with faculty, staff and administration; must be able to maintain confidentiality of information.
Graduated from an accredited college or university with a Bachelor's degree; minimum of two years' experience (paid or internship) working with research, data, measurement, and assessment; experience with data modeling and/or analytics software solutions such as SPSS or Tableau; excellent written, verbal, and interpersonal communication skills.
Special Instructions Summary:
Niagara County Community College considers only those applications that clearly demonstrate the applicant meets all required qualifications as indicated on the posting, please review the qualifications before applying. Persons meeting the required qualifications as stated above should submit the following:
cover letter that addresses each of the qualifications
names and contact information for three (3) current, work related references
Incomplete packets will be rejected for lack of information.
NCCC does not discriminate and prohibits harassment or discrimination related to any protected category including creed, ethnicity, citizenship, sexual orientation, national origin, sex, gender, pregnancy, disability, marital status, political or social affiliation, age, race, color, veteran status, military status, religion, sexual orientation, domestic violence status, genetic information, gender identity, gender expression or perceived gender. Women, minorities, veterans and individuals with disabilities are encouraged to apply.
Internal Number: 334
About Niagara County Community College
Established in 1962, NCCC offers a comprehensive and vibrant learning environment with an enrollment of approximately 5,214 students (Fall 2018 semester). The student to faculty ratio is 17:1, providing a high degree of personalized attention for students. The NCCC campus, located in Sanborn, NY, offers easy access to both Buffalo, NY and Niagara Falls State Park, and is minutes from the Canadian border. The campus is centrally located between the county’s three main cities of Lockport, Niagara Falls, and North Tonawanda. NCCC serves the community in two locations within Niagara County, at the Sanborn campus, and at the Niagara Falls Culinary Institute, located in the heart of downtown Niagara Falls. NCCC continues to actively expand with the recent opening of its Learning Commons Center, a $25 million dollar project on the Sanborn campus. In just a short period of time, it has become the nucleus of the campus; a place for faculty to collaborate and help students develop critical thinking skills while incorporating state-of-the-art technology and innovative student support services. Our college nurtures and empowers its students in ways that recognize and value our common humanity ...as well as the richness of our diversity. NCCC offers high-quality academic programs leading to degrees and certificates which are supported by outstanding student services. NCCC provides a variety of cultural, social, and international experiences, as well as community education and workforce development that supports economic development that positively impacts the quality of life. The College operates through a collegial model of shared governance and is accountable to meet the highest standards of professionalism and integrity. NCCC welcomes applicants who are committed in helping us fulfill our mission and to reach our vision of being a leader in providing a dynamic, high quality, educational environment responsive to current and emerging needs of our students and community. At NCCC we embrace diversity and promote inclusion throughout the institution and seek candidates who share those principles and encourage applicants from all backgrounds to apply to our positions.