Join Heartland Alliance International (HAI) and our Enterprise Risk Management (ERM) headquarters’ team to assess, strengthen, and implement our global security infrastructure and systems to support programs addressing some of the world’s most complex human rights challenges.
Essential Duties and Responsibilities
The Global Security Manager will work within a matrixed organizational structure to assess, strengthen and ensure effective implementation of our global security infrastructure and systems with the following key essential duties and responsibilities:
Safety and Security Leadership
Serve as a member of the HA Safety and Security Steering Committee.
Work in collaboration with leaders across HAI, ERM and the Safety and Security Steering Committee to help foster a proactive and forward thinking approach to safety and security.
Lend security and research expertise to developing security issues or concerns
Assist The ERM in development training plans, strategies and content.
HAI Security Program Management
Directly oversee the HAI security program by providing guidance on HAI’s security systems, protocols and plans for all program locations with special attention provided to high-risk locations or programs that support marginalized populations who may be targeted because of their legal status, nationality, gender identity, sexual orientation, or other factors to reduce both staff and participant risks.
Conduct security briefings with HA/HAI staff, board members or key stakeholders prior to all international travel.
Provide guidance and direct support to manage all HAI security incidents when they occur from the moment an incident occurs through a final after action report.
Assess HAI’s current security infrastructure and systems based on industry best practices, HAI’s duty of care to employees, and considerations of risk and prevention. Propose and implement changes to HAI’s security systems according to the assessment;
Travel to HAI country offices and locations as appropriate/needed to support office security planning, training and drills.
Cultivate local intel, partnerships and alliances with global NGO security networks and working groups to ensure our global security systems meet best practices and are responsive to consistently changing trends and political context;
Manage HAI’s security systems, including emergency contact information, security applications, and other databases;
Global Risk Assessment Tools and implementation
Develop a global risk assessment process for international geographic expansion and new program start-ups locations across HA.
Recommend risk management strategies to mitigate potential threats faced by staff members and participants. These strategies may include security augmentations, protocols, and training In partnership with risk assessments and security plans at each site on a regular basis.
Develop security plans based on completed security assessments of new locations.
Security and Safety Manual and Training Schedule Maintenance
Update HA’s Security Plan and Security Philosophy document as needed.
Create and store individual site security plans on the Intranet. Visit or call field teams to ensure the plans are distributed.
Work in collaboration with the HA Security Manager to strengthen the capacity of HA security focal points to build and implement site security plans.
Develop an HA specific crisis management plan that includes bi-annual training and testing with executive leadership.
Implement recommendations and lessons learned found in the UC Crisis AAR. These include:
Develop internal communication protocols to alert executive, external communication, and risk management during crises.
Serve as a crisis team facilitator.
Draft after action reports with CRO as needed.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or competency required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
The selected candidate will have a minimum of 5 years of security management experience in an international non-governmental organization (NGO) or global corporation with a similar footprint;
Demonstrated experience managing security incidents in operating environments similar to HAI countries and programs;
Demonstrated experience in developing new or dramatically improving existing security systems;
Demonstrated professionalism and ability to maintain organizational confidentiality;
Strong written and oral communication skills, and demonstrated ability to write and clearly articulate ideas. Fluency in English essential. Oral or written language skills in French, Spanish or Arabic highly desirable.
Bachelor’s degree or higher in social sciences or related field, or commensurate work experience.
Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange, Windows operating systems
Time Management – Ability to prioritize tasks, manage time and complete projects in a fast-paced, changing environment with minimal supervision.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness
Analytical - Synthesizes complex or diverse information; Collects and researches data
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively;
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events
Cultural Sensitivity – Respects cultural environment in which person is working and does not act in a manner that is outwardly offensive to the local community.
Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear.
While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel and reach with hands and arms.
While performing the duties of this job, the employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 10 pounds.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
The position is based at our Chicago headquarters.
The employee is required to travel regularly to often insecure and limited-resource environments.
Heartland Alliance makes all hiring and employment decisions without regard to race, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, physical or mental disability, sexual orientation, sexual identity, immigrant status, political affiliation or belief, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the Organization's AIDS Policy Statement of September, 1987. Individuals with disabilities requiring accommodation should contact the Employee Services Office at +1 (312) 660-1431.
About Heartland Alliance International
Heartland Alliance International (HAI) is the global arm of Heartland Alliance for Human Needs & Human Rights, a family of organizations that has been leading anti-poverty and social justice work in Chicago for more than 125 years. HAI’s offices in nearly a dozen countries implement programs on a range of global human rights issues, as well as the Chicago-based Marjorie Kovler Center for the Treatment of Survivors of Torture, which serves individuals from more than 50 countries. HAI has significant expertise in the fields of trauma-informed mental health care and access to justice for survivors of rights abuses. It is also an industry leader in access to high-quality and stigma-free health care. Across all of its programs, HAI promotes progressive, innovative approaches to human rights protections and gender equality.