Physical Systems Security Analyst Information Technology Services its.ucsc.edu
Job #: 1908590
Full Time; Career Starting Salary Range: $50,000-$70,000/annually. Salary commensurate with qualifications and experience.
UCSC strives to embrace diversity in all its forms; it strives to be an inclusive community that fosters an open, enlightened & productive environment.
Involves providing a variety of IT services. Assignments may include database administration, application programming, IT project management, systems administration, systems and process analysis, security, solution development and maintenance, business technical support or a combination of these and / or other IT functions.
Applies professional concepts: Analyzes and operates complex IT based Physical Security Systems. Understands Physical Security system configurations, components and dependencies. Understands IT system infrastructure and basic troubleshooting. Basis knowledge of physical security concepts and best practices including CPTED.
Conducts daily checks to confirm the effective operation of campus security systems. Troubleshoots and promptly resolves issues or escalates as appropriate. This may include working directly with customers and vendors to identify and resolve issues with hardware and software. Adheres to professional customer service standards. Maintains open communications and focus on the customer experience. Conducts site visits to inspect, maintain and repair security systems.
Programs, manages, administers and operates in CCURE access control system, Genetec Video Management system and Omnilock system. Conducts break/fix and root cause analysis. Utilizes internal and external resources to make necessary repairs. Manages third party vendors that perform maintenance, repair and construction services. Maintains relationships with stakeholders to insure systems are meeting customer needs. Provides analysis to PSS Team on security system maintenance and repair.
Applies information technology and information security best practices, campus, state, OP and federal policies and procedures to resolve a variety of complex issues related to physical security of facilities.
Physical Security Systems (PSS) is a team within the Core Technologies of Information Technology Services. The PSS team in works in close collaboration with University Police, and is responsible to provide guidance to the campus community on the appropriate use of security hardware and technology. The PSS team is responsible for the implementation, maintenance, and operations of these systems.
Information Technology Services is the campus innovation nexus that supports and amplifies the value of research, teaching, learning and digital experiences at UCSC. Our guiding principles are integrity, client focus, teamwork, knowledge, fulfillment.
We are a group of enthusiastic people who produce extraordinary results. We are looking for people who are deeply curious, hard working, ambitious and kind.
We aspire to operate in an Agile and Lean fashion. Our goal is to continually improve our service quality, experience and value to our constituents. We care deeply about developing a high performing organization through recruiting and developing highly talented and diverse staff. We invest in career paths and career development, devoting a significant amount of resources to skill and career development for our staff.
ITS promotes two areas for skill growth: 1. Developing generalizing specialists by focusing on technical depth and breadth 2. Growing service and product expertise
This position requires passing a pre-employment criminal history background check. Selected candidates cannot begin work until passing their background check. Please note: Time required to complete this process may vary and can be lengthy.
Basic knowledge of physical security best practices including CPTED.
Ability to analyze physical security systems and hardware to determine failure points and vulnerabilities. Ability to engage internal and external resources and/or vendors to correct deficiencies. Ability to work in a ticket system to track break/fix status.
Skills associated with programming and implementation of physical security systems. Specific knowledge of access control and video management systems.
Ability troubleshooting door hardware, security systems hardware, client software issues and application issues.
Demonstrated ability to install and troubleshoot software and hardware components.
Selected candidate will be required to pass a pre-employment criminal history background check.
Must be at least 21 years of age at the time of appointment.
Must possess a valid license to drive in the state of California and be able to travel to attend training, workshops or conferences away from the Santa Cruz, CA area.
Successful applicants will participate in the DMV Pull Notice Program.
Position is open until filled. Initial Review Date: 02-28-2019
To ensure review of application materials by the hiring unit, they must be submitted ON OR BEFORE the initial review date (IRD) via the Staff Employment Opportunities web site @https://jobs.ucsc.edu. A computer is available at the UCSC Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. The University of California, Santa Cruz is an Equal Opportunity Employer.
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