Associate Information Security Analyst - Tufts Technology Services - (18001815)
This is a limited term position for 1 year.
Viewing technology in the context of work, scholarship and campus life, TTS is a university-wide service organization committed to delivering technology services that support Tufts' mission of teaching, learning, research, and service. Understanding that IT enables innovation, TTS prioritizes holistic, human-centered design strategies to create timely and intuitive services, applications and tools that differentiate the Tufts experience.
Across our diverse and creative teams, we engage and focus our collective talent to strengthen Tufts' strategic IT capabilities. To keep pace with our community's emerging needs, we continue to evolve our competencies across four main families of practice, including Planning and Design, Service Delivery and Operations, Data Strategy, and Academic Technology.
Thinking and acting strategically with technology occurs through strong partnerships and an engaged community. Additionally, for technologies to take on integral meaning to our work, we also need reliable and consistent support in using them. With staff across all of Tufts' campuses, as well as a 24x7 IT Service Desk, we collaborate with schools and divisions to meet the demands of a global, mobile community and to enable the broadest possible access.
Come join our collaborative, flexible work environment, where leadership is valued at all levels of the organization, and opportunities abound to work with leading technologies and learn new skills.
This is a one year limited term appointment. Under general supervision, the Associate Information Security Analyst performs duties with security operations, incident response, event analysis, and project work wherever needed. The Associate Analyst works closely with the rest of the TTS Information Security team to research, inform, and prevent risks, and detect, respond, and recover from security incidents. The Associate Analyst will use critical thinking in their evaluation of processes in security operations, apply critical decision making skills in handling of events, and make recommendations for incident response. Responsibilities include: responding to and deciding the course of action with suspicious activities, incidents, and tickets; analyzing information from a wide range of sources including logs and data from network devices, applications, and security tools, from other security and IT professionals, and from Internet sources; helping automate tasks wherever possible; maintaining and configuring security tools to appropriate needs, and determining areas and processes that need improvements.
Minimum 2 years IT experience.
Ability to analyze complex problems and apply independent decision making skills.
Basic understanding of networks, IP addresses, and DNS.
Windows and Mac configuration, systems administration, and troubleshooting experience.
Experience doing some security tasks such as: virus cleanup/antivirus management, password or access management, patching, log analysis, firewalls, SPAM, vulnerability scans, VPNs, etc.
Good communication skills.
Ability to multi-task and work under stress.
Certifications are a plus such as CompTIA Security+, GIAC Information Security Fundamentals, Microsoft Certified Systems Administrator, Cisco Certified Network Associate Security (CCNA Security).
Scripting languages or code development for task automation.
Familiarity with non-profit or academic environments.
Special Work Schedule Requirements: Should be able to drive to all three campuses. Occasional weekend and evening hours may be required. Must be able and willing to participate in a 24x7 on-call rotation for major IT outages and security incidences.
An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.
Tufts is a leader in American higher education, distinctive for its success as a moderately sized university that excels at research and providing students with a personal experience. Our unique combination of research and liberal arts attracts students, faculty and staff who thrive in our environment of curiosity, creativity and engagement.