Firefly Fiber Broadband, a Subsidiary of CVEC (Central Virginia Electric Cooperative), is looking for an experienced Network Engineer to join our team as we build a world class gigabit fiber to the home (FTTH) network. The service territory includes 14 counties located within Central VA, between Charlottesville and Lynchburg, and I81/I95. Firefly Fiber Broadband is headquartered in Palmyra, VA, with offices in Appomattox and Colleen.
Reporting to the Firefly Fiber Broadband Network Operations Manager, the Network Engineer will play a leading role in helping to design, build, and maintain network systems for data and voice communications, and deliver a superior customer experience with Internet, WiFi, and VoIP phone services.
The ideal candidate must have experience working in an Internet Service Provider environment. They must also be a seasoned, well-rounded professional with hands-on experience with the Calix E7-2 GPON platform, edge routers, switch and firewall technology, and an advanced understanding of layer 2 & 3 network protocols.
Key Responsibilities Include: Managing and supporting CVSI's FTTH network, including 33 substations, backhaul & Internet connections, service provisioning, and service assurance. Designing, implementing, and maintaining documentation of network connectivity for LAN and WAN connections. Providing on-site and remote monitoring/configuration for Linux & Windows servers in both hosted and owned data center (DNS, DHCP, IPAM, CMS, NMS, broadband speed test, etc.). Overseeing managed services vendors on data routing, peering and outsourced operations, and maintain day-to-day security of local data center networks and servers. Working with consultants and construction team to test, light and scale the network. Resolving circuit or hardware failures. Working with fiber installation leader to optimize service installation tools/processes, remote provisioning, and cloud-based monitoring of access, transport, and in-home networks. Working closely with IT & business partners on GLDS billing integration & flow-through provisioning, voice call quality, and server management. Providing assistance to call center staff and 3rd party providers to quickly troubleshoot and resolve customer service issues. Install data center equipment to vendor and industry standard specifications.
Position Requirements: Bachelor's degree in Information Technology, Computer Science, Engineering or related technical field required. Networking Certifications and advanced degree desirable. ISP, IT, Cable, Cellular, VoIP or other telecom experience preferred. Demonstrated knowledge of: routing & switching protocols such as BGP, OSPF, VLANs, Ipv4/Ipv6 address management; Windows Server, Linux, TCP/IP, DNS, DHCP, Fiber and data center cabling, telephony, and security devices; VoIP including Latency & Jitter management and MOS scores, QOS, Server virtualization; NOC or Data Center operations, DDOS mitigation, and cyber security tools/processes.Experience with VPNs, access control techniques, network address translation (NAT), IPAM and NMS tools.
The successful applicant must possess: A proven ability to multi-task and plan/organize work to meet deadlines; with accuracy and attention to detail. Experience establishing and participating in a 24/7 responsive, on-call services support team. Strong analytical and critical thinking skills, with demonstrated problem-solving abilities. Effective communication skills and the ability to work as a team player.
Firefly Fiber Broadband offers a comprehensive benefits package which includes: Health/Dental/Vision Insurance, Life & Disability Insurances, Elective and Non-Elective 401k Retirement Plan; along with Generous Annual Paid Time Off
Salary: $73,000 - $90,000
Firefly reserves the right to stop accepting applications based upon the number of qualified applications received.
Firefly will not discriminate against any employee or applicant for employment onthe basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, pregnancy, disability, family, military or veteran status, orany other status protected by state or federal law.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
Internal Number: 892770
About Central Virginia Electric Cooperative
Serving over 36,000 accounts, Central Virginia Electric Cooperative is a member-owned, not-for-profit electric utility headquartered in Colleen, Virginia. CVEC serves residential, agricultural, commercial and industrial accounts in the rural portions of 14 Virginia counties.
Created by the members to provide electric service where it was previously unavailable, CVEC has been improving the quality of life since 1937. For 80 years, the Co-op has provided the reliable delivery of affordable energy to its member owners.
CVEC is one of only 23 other electric co-ops across the nation that has earned the prestigious Four-Star Cooperative recognition by completing four employee engagement courses in the Touchstone Energy Service Excellence Program.
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