Location:Cermak Health Services, 2800 S California Ave, Chicago, IL 60608
Under the supervision of the ChiefOperating Officer, Cermak Health Services, works with Clinical and Correctionsstaff to identify and implement efficient processes that support the deliveryof high quality health services. Employs techniques of Industrial Engineeringand Six Sigma or similar quality improvement methodologies to analyze currentprocesses, and to propose effective and cost efficient improvements. Implementspolicies and develops procedures that improve operations efficiency andquality. Designs and implements metrics systems to support the communication oforganizational goals and to monitor performance. Collaborates with County andexternal IT resources as required to implement new processes and to develop andanalyze performance. Mentors staff to introduce and institutionalize processanalysis and quality improvement methodologies. Manages group of clinical dataanalysts.
This position is exempt from CareerService under the CCHHS Personnel Rules
Identifiesand implements efficient processes that support the delivery of high qualityhealth services while working with clinical and correctional staff.
Employstechniques of industrial engineering and Six Sigma or similar qualityimprovement methodologies to analyze current processes, and to proposeeffective and cost efficient improvements.
Implementspolicies and develops procedures that improve operation efficiency and quality.
Designsand implements metric systems to support the communication of organizationalgoals and to monitor performance.
Collaborateswith County and external IT resources as required to implement new processesand to develop and analyze performance.
Mentorsstaff to introduce and institutionalize process analysis and quality improvementmethodologies.
Managesa group of clinical data analysts.
Performsother duties as assigned.
Reports to theChief Operating Officer, Cermak Health Services
Bachelor's Degree in IndustrialEngineering, Computer Science or Health Administration from an accreditedcollege or university is required.(Must provide official transcript at time of interview.)
Three(3) years of full-timework experience managing the implementation of significant process improvementinitiatives that employ information technology (IT) is required.
Two (2) years of full-time professional experience in a public orprivate healthcare agency with exposure to clinical operations is stronglypreferred.
Six Sigma training and certification (Green or Black Belt)is stronglypreferred.
MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OFAPPLICATION FILING.
Knowledge,Skills, Abilities and Other Characteristics
Knowledge of Six Sigma or otherrecognized quality improvementmethodology.
Knowledge ofstatistics and analytical software (e.g. Minitab) to collect and analyzeoperating data and form valid statisticalinferences.
Excellent oraland written communication skills, especially related to the development ofpresentations to oversightagencies.
Ability to prepare clear, concise, accurate reports including statisticalanalysis.
Ability todeal effectively with a variety of federal state and local/community officialsand maintain cooperative working relationships withsame.
Ability toconceptualize and implement process documentation that will supportaccreditation audits.
Ability to work effectively withaccreditation auditors.
Ability tobuild and lead multidisciplinary teams and to train and mentor team members inprocess improvement tools andtechniques.
When applyingfor employment with the Cook County Health & Hospitals System, preferenceis given to honorably discharged Veterans who have served in the Armed Forcesof the United States for not less than 6 months of continuous service
Totake advantage of this preference a Veteran must:
Meetthe minimum qualifications for the position.
Identifyself as a Veteran on the employment application by answering yes to thequestion by answering yes to the question, "Are you a Military Veteran?"
Attacha copy of their DD 214, DD 215 or NGB 22(Notice of Separation at time of application filing.Please note:If you have multiple DD214s, 215s, or NGB 22S, Please submit the onewith the latest date.Coast Guard mustsubmit a certified copy of the military separation from either the Department ofTransportation (Before 9/11) or the Department of Homeland Security (After9/11). Discharge papers must list andHonorable Discharge Status.Dischargepapers not listing an Honorable Discharge Status are not acceptable
Acopy of a valid State ID Card orDriver's License which identifies the holder of the ID as a Veteran, mayalso be attached to the application at time of filing.
If items are notattached, you will not be eligible for Veteran Preference
VETERANS MUST PROVIDEORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'SLICENSE AT TIME OF INTERVIEW.
Medical, Dental, and VisionCoverage
Basic Term Life Insurance
Pension Plan and DeferredCompensation Program
Employee Assistance Program
Paid Holidays, Vacation, andSick Time
You may also qualifyfor the Public Service Loan Forgiveness Program (PSLF)
Degreesawarded outside of the United States with the exception of those awarded in oneof the United States' territories and Canada must be credentialed by anapproved U.S. credential evaluation service belonging to the NationalAssociation of Credential Evaluation Services (NACES) or the Association ofInternational Credential Evaluators (AICE).Original credentialing documents must be presented at time of interview.
*Please note all offers ofEmployment are contingent upon the following conditions: satisfactoryprofessional & employment references, healthcare and criminal backgroundchecks, appropriate licensure/certifications and the successful completion of aphysical and pre-employment drug screen.
*CCHHS is strictlyprohibited from conditioning, basing or knowingly prejudicing or affecting anyterm or aspect of County employment or hiring upon or because of any politicalreason or factor.
COOKCOUNTY HEALTH AND HOSPITAL SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER
As one of the largest public health systems in the country, the Cook County Health and Hospitals System (CCHHS) cares for more than 300,000 individuals resulting in over 1 million patient visits each year. Our mission to care for all, regardless of their ability to pay, dates back to 1835. In that time, we have cared for millions of patients and trained thousands of doctors, nurses and health pro...fessionals. We conduct important research making substantial contributions to current practices. With a patient-centric focus, we look to our teams to provide a commitment to leading edge practices and approaches, collegial relationships and the CCHHS mission.