Location: Cermak Health Services, 2800 S California Ave, Chicago, IL 60608
Department: Quality Improvement
Under the supervision of the Chief Operating Officer, Cermak Health Services, works with Clinical and Corrections staff to identify and implement efficient processes that support the delivery of high quality health services. Employs techniques of Industrial Engineering and Six Sigma or similar quality improvement methodologies to analyze current processes, and to propose effective and cost efficient improvements. Implements policies and develops procedures that improve operations efficiency and quality. Designs and implements metrics systems to support the communication of organizational goals and to monitor performance. Collaborates with County and external IT resources as required to implement new processes and to develop and analyze performance. Mentors staff to introduce and institutionalize process analysis and quality improvement methodologies. Manages group of clinical data analysts.
This position is exempt from Career Service under the CCHHS Personnel Rules
Identifies and implements efficient processes that support the delivery of high quality health services while working with clinical and correctional staff.
Employs techniques of industrial engineering and Six Sigma or similar quality improvement methodologies to analyze current processes, and to propose effective and cost efficient improvements.
Implements policies and develops procedures that improve operation efficiency and quality.
Designs and implements metric systems to support the communication of organizational goals and to monitor performance.
Collaborates with County and external IT resources as required to implement new processes and to develop and analyze performance.
Mentors staff to introduce and institutionalize process analysis and quality improvement methodologies.
Manages a group of clinical data analysts.
Performs other duties as assigned.
Reports to the Chief Operating Officer, Cermak Health Services
Bachelor's Degree in Industrial Engineering, Computer Science or Health Administration from an accredited college or university is required. (Must provide official transcript at time of interview.)
Three (3) years of full-time work experience managing the implementation of significant process improvement initiatives that employ information technology (IT) is required.
Two (2) years of full-time professional experience in a public or private healthcare agency with exposure to clinical operations is stronglypreferred.
Six Sigma training and certification (Green or Black Belt) is stronglypreferred.
MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.
Knowledge, Skills, Abilities and Other Characteristics
Knowledge of Six Sigma or other recognized quality improvementmethodology.
Knowledge of statistics and analytical software (e.g. Minitab) to collect and analyze operating data and form valid statisticalinferences.
Excellent oral and written communication skills, especially related to the development of presentations to oversightagencies.
Ability to prepare clear, concise, accurate reports including statisticalanalysis.
Ability to deal effectively with a variety of federal state and local/community officials and maintain cooperative working relationships withsame.
Ability to conceptualize and implement process documentation that will support accreditation audits.
Ability to work effectively with accreditation auditors.
Ability to build and lead multidisciplinary teams and to train and mentor team members in process improvement tools andtechniques.
When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service
To take advantage of this preference a Veteran must:
Meet the minimum qualifications for the position.
Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, Are you a Military Veteran?
Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing.Please note:If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date.Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status.Discharge papers not listing an Honorable Discharge Status are not acceptable
A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.
If items are not attached, you will not be eligible for Veteran Preference
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW.
Medical, Dental, and Vision Coverage
Basic Term Life Insurance
Pension Plan and Deferred Compensation Program
Employee Assistance Program
Paid Holidays, Vacation, and Sick Time
You may also qualify for the Public Service Loan Forgiveness Program (PSLF)
Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE).Original credentialing documents must be presented at time of interview.
*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
*CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.
COOK COUNTY HEALTH AND HOSPITAL SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER
Cook County Health & Hospitals System is a public worldwide leader in medical care, research and education. Mission-driven. Patient-focused. Team-based. At CCHHS, nearly 6,000 dedicated professionals — working in every medical and surgical specialty — collaborate to provide health and hope and healing to people from all walks of life.Respect — Whether on the front lines of patient care or support...ing the efforts of your colleagues and co-workers, the work you do at Cook County Health and Hospitals System will help to save lives. You are a valued member of the team.Growth — At Cook County Health & Hospitals System you’re encouraged to build on your strengths and career goals.Diversity — County Health & Hospitals System actively seeks to bring together individuals with diverse thoughts, ideas and backgrounds and to promote an inclusive environment that will generate innovation, greater job satisfaction and, most importantly, continually improved patient care.