REQUIREMENTS OF POSITION:
Master's degree in psychology, social work, counseling, or related field from an accredited institution required. Licensure as a clinical social worker or comparable practice/field required. At least three years of progressively responsible work in case management required. Knowledge of available mental health, health, and support resources in order to assist students in meeting their psychosocial needs. Experience in public higher education preferred. Strong knowledge of mental health, student advocacy, and crisis management. Demonstrated ability to provide administrative case management, including direct contact with clients and other providers, as well as administrative duties. Skilled in coordinating, directing, evaluating, and implementing case management services for individuals with multiple personal and life challenges (preferably in a higher education setting). Solid knowledge of undergraduate and graduate student development theories to explain college student behavior, including psychosocial theories, cognitive/structural theories, and ecological and integrative theories. Demonstrated experience in problem-solving, decision making, conflict resolution, negotiation, counseling, referral techniques, and confidentiality. Ability to develop, implement, and market new outreach programs and provide consultation services. Ability to communicate, engage, and develop rapport with individuals of diverse cultural, social, and religious backgrounds, and varied age, gender, sexual orientation, and military status. Must have excellent written and verbal communication skills, as well as effective presentation skills. Effective interpersonal and communication skills as demonstrated by a pronounced sensitivity to the needs of a diverse student body; demonstrated experience working with diverse student, faculty, staff and community populations and proven ability to create an inclusive and welcoming campus environment. Must be able to demonstrate respect and integrate cultural sensitivity when providing services. Demonstrated ability to research, write analytical reports, and make presentations on issues related to students and student behavior. Familiarity with electronic case management software and tracking systems. Ability to speak formally and informally and make prepared and extemporaneous presentations to individuals and groups in order to provide information, explain procedures, investigate facts, and persuade others. Extensive knowledge of student security and privacy requirements including Family Educational Rights and Privacy Act (FERPA). Experience and familiarity with case management database/software is preferred.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.