Under general/minimal direction, perform documented information security processes, with a primary focus on the university’s information security risk assessment process. As directed, research information security topics, tools, techniques, and threats. May serve as an information security resource on projects.
General Duties (Degree of responsibility advances by level.)
Information Security Analyst I & II
- Follow/perform documented information security processes.
- Learn procedures, contacts, etc. for handling service requests, incident resolution (both hardware and software), etc. for services.
- Participate in change management processes.
- Prioritize information security issues and work on multiple tickets concurrently.
- Perform documented information security processes under general direction.
- Research information security topics, tools, techniques, and threats as directed.
- Actively promote a customer-oriented approach throughout IT Services.
- Perform other related duties as required or assigned.
- May occasionally teach one credit bearing course, per semester, on an as needed basis.
Duties Specific to Information Security Analyst II
- As directed, research information security topics, tools, techniques, and threats.
- Serve as an information security resource on projects.
- Follow documented information security processes.
- Log tickets with vendors & monitor vendor communities, security mailing lists, etc.
- Monitor existing tickets and manage resolution
- Analyze logs to identify root cause
- Know how to find answers. Understand available tools and resources to determine correct answers to security issues.
OEEO Statement: Miami University, an equal opportunity/affirmative action employer, is firmly committed to a multicultural environment and strongly encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University does not permit and takes action to prevent harassment, discrimination and retaliation on the basis of sex (including sexual harassment, sexual violence, sexual misconduct, domestic violence, dating violence, or stalking), race, color, religion, national origin, disability, age, sexual orientation, gender identity, pregnancy, military status, or veteran status in its application and admission processes, educational programs and activities, facilities, and employment practices. Miami University immediately investigates and takes disciplinary and/or remedial action when appropriate. Requests for reasonable accommodations for disabilities should be directed to Ms. Mary Jane Leveline at (513) 529-2027. Miami University’s Annual Security and Fire Safety Report with information on campus crime, fires, and safety may be found at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html. Hard copy available upon request. A criminal background check is required. All campuses are smoke- and tobacco-free campuses.