Job Title: Business Systems Analyst Department: Court Administration Report to: Court Administrator Salary: $34.87/hour ($72,529.60/year) Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m. or as assigned; evening or weekend hours may occasionally be required Posted: Tuesday, April 24, 2018 Deadline: Friday, May 18, 2018
Job Purpose and Overview:
The Franklin County Municipal Court is one of the largest and busiest municipal courts in the state. The Court has fourteen judges in the General Division and one judge in the Environmental Division. Judges preside over civil, criminal, and traffic cases and conduct both jury and non-jury trials. The Court's jurisdiction includes traffic cases, misdemeanor criminal cases, and civil cases where the amount at issue is $15,000 or less. The Environmental Court has exclusive jurisdiction over criminal cases involving violations of the local housing, building, fire, zoning, health, waste collection, animal licensing, animal abuse, and pollution codes. The court also hears civil cases involving nuisance properties, local appeals, and landlord/tenant disputes. The Court has seven magistrates who preside in traffic arraignments, eviction cases, and small claims cases; approximately 240 employees; and an annual operating budget of more than 15 million dollars. Judges are elected countywide for six-year terms; all of the Court=s employees are exempt, unclassified, at-will, and serve at the pleasure of the Court.
The geographic jurisdiction of the Court is all of Franklin County and those portions of the City of Columbus that extend beyond the boundaries of Franklin County. Despite its jurisdiction and name, the Franklin County Municipal Court is the judicial branch of the City of Columbus government, from which it receives the majority of its funding.
The Business Systems Systems Analyst reports to the Court Administrator. The Business Systems Analyst will work closely with the Court Administrator and other decision makers to identify, recommend, develop, implement and support effective technology solutions for all aspects of the Court. This position will also work closely with the Clerk of Court’s Office of Information Systems staff to propose and implement technology solutions.
The Business Systems Analyst is responsible for learning the current technology in use and available to the Court, researching and analyzing current Court workflows, and recommending cost-effective technology solutions to improve functionality and efficiency. This position will provide program and budget development, and short-term and long-term planning in the information technology area. This position is also responsible for coordinating the development, installation, upgrade, support, operation and maintenance activities related to Court computer software applications, quality assurance and services. This position is responsible for recommending standards and procedures, evaluating hardware and software, installing and administering Court applications, assisting with needs assessments, and providing technical support to Court staff as needed. The successful candidate will be involved with website development and maintenance, which may include social media, and may be required to develop and support applications that enhance Court functions.
Essential Duties and Responsibilities of the Position:
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required or assigned.
1. Develops strategic goals, objectives, operating procedures and work standards for the information technology function; 2. Creates and maintains technology policies and procedures regarding access and storage in coordination with other managers. 3. Develops familiarity with current available technology, including but not limited to network capabilities, case management system, jury management system, and crystal reports. 4. Consults with court management on large scale projects, develops implementation plans for acquisition and installation of new equipment, assists management on evaluating information technology options, projects costs, maintains records, and prepares reports related to the information technology budget. 5. Prioritizes and allocates available resources, evaluates program effectiveness as related to stated objectives and policy guidelines, confers with and advises Court staff regarding technology problems and priorities. 6. Develops tasks and projects, establishes benchmarks and monitors progress, reviews works in progress on a regular basis to insure accurate handling, responsiveness and completion of all tasks. 7. Coordinates all installations, configurations, upgrades, testing, repairs and maintenance of technology solutions purchased by the Court, to include court security systems, audio-video courtroom recording equipment, e-warrants, etc. 8. Collaborates with the Municipal Court Clerk’s Office of Information Systems in regard to shared technology services, such as server operations, the case management system, the voice-over-internet protocol phone system, e-filing, etc. 9. Determines the need for appropriate information technology training programs, manages the development of training schedules and course materials. 10. Attends a variety of meetings and committees, serves as liaison for the Court with city, county and state departments, vendors and others; represents the Court at meetings and user groups and participates in outside agency conferences. 11. Attends meetings of department managers and updates the Court Administrator and other managers on matters related to his/her areas of responsibility. 12. Performs other duties and assist with projects as assigned by the Court Administrator. 13. May be assigned to other duties in other departments of the Court if needed. 14. The successful candidate will coordinate and collaborate with the Clerk of Court Office of Information Systems on items of common interest.
This position may on occasion be required to work extended hours to accommodate the needs of the Court and to fulfill the duties and responsibilities outlined above.
Additional consideration will be given to individuals who have any of the following qualifications: previous experience in an organization with 100 – 200 employees or working in a government or quasi-government environment reporting to elected or high-level government officials; the ability to speak and write Spanish or a language commonly used by the people of Somalia for whom English is a second language; or proficiency in American Sign Language (ASL).
This position may require “on call” work hours, sitting for extended periods of time, dexterity of hands, fingers to operate a computer keyboard, mouse, and power tools and to handle other computer and/or server components; occasional inspection of cables in ceilings and walls, lifting and transporting moderately heavy objects such as computers, printers, servers and peripherals.
Court Expectations of Employee:
In completing the duties and responsibilities of the position, the Court expects the employee will adhere to all court policies, guidelines, practices and procedures; act as a role model both inside and outside the Court; perform duties as workload necessitates in a timely, accurate and thorough manner and be conscientious about meeting department productivity standards; and communicate regularly with supervisor about department issues.
The Court establishes its own pay grades and salary schedules, and has some flexibility in setting the salary of the successful candidate. The majority of new hires begin at the posted starting salary, but in limited circumstances a candidate with superior qualifications and experiences could be offered a higher starting salary.
The Franklin County Municipal Court offers an excellent benefits package that includes: health, prescription, vision, dental, and life insurance; short-term disability; generous vacation, sick, and personal leave; eleven paid holidays; longevity service payments; sick leave reciprocity; an Employee Assistance Program; a deferred compensation program; tuition reimbursement; credit union membership; and direct deposit of net pay.
Court employees are members of the Ohio Public Employees Retirement System (OPERS), which provides retirement, disability, and survivor benefits for public employees. All full-time employees hired after January 20, 2010, contribute to OPERS by paying the required employee share, which is 10% of their salary. The Court pays the required employer’s share of 14% of the employee’s salary. Since Court employees are members of OPERS, they do not have any Social Security taxes withheld from their pay.
Applicants must submit the Court's employment application form, a resume, and a cover letter addressed to Human Resources Manager Adrianne Patterson that describes with some specificity how the applicant's qualifications match those required for the position.
The Municipal Court Judges' application can be found at http://www.fcmcclerk.com/employment/court.php. Applications may be completed and submitted on-line or by hard copy. To ensure consideration, the application materials should be submitted by Wednesday, May 9, 2018, to:
Adrianne Patterson Human Resources Manager Franklin County Municipal Court 375 South High Street, 10th Floor Columbus, Ohio 43215
Receipt of applications will be acknowledged by mail, and only those applicants invited for an interview will be contacted by telephone. Applicants should not call or contact the Human Resources Manager or any Court employee concerning their application.
As part of the selection process, a candidate may be required to successfully perform exercises to test her or his knowledge of laws and regulations; writing ability; understanding of court systems; knowledge of legal terminology and procedures; and basic knowledge of the Franklin County Municipal Court. Any candidate who indicates knowledge of a second language or American Sign Language will be required to demonstrate those skills. The successful applicant will be required to undergo a criminal record check and may be required to undergo a background investigation and drug testing.
Employees of the Court are at-will employees and serve at the pleasure of the Court; they are not in the classified civil service system and are not members of bargaining units. The Court is an Equal Opportunity Employer and does not discriminate on the basis of age, gender, religion, race, color, national origin, ancestry, sexual orientation, disability, military status, or genetic information.
1. A bachelor’s degree from an accredited college or university in a program of study in computer science, information systems, or closely related field; 2. Three years of recent experience performing technical systems support or program analysis work. 3. Broad knowledge of data processing systems, concepts and methodologies. 4. Strong technical knowledge of current network hardware, protocols and standards. 5. Strong technical knowledge of telecommunications, networks, software applications and PC operating systems. 6. Ability to analyze business processes and conduct and direct research into IT issues and products as required. 7. In depth knowledge of applicable data privacy practices and laws. 8. Experience in managing projects with increasing responsibility, including development of requests for information and/or requests for information. 9. Strong analytical and organizational skills; ability to think strategically and tactically for short-range and long-range technology planning; and ability to function at a high level within a large, complex organization. 10. Ability to organize and lead meetings of employees, judges, and others, and to make oral presentations before elected and appointed officials, public and private groups, Court employees, and others. 11. Creativity and ability to conceive and implement innovative approaches to solve problems and meet objectives. 12. Ability to recognize the need for change, respond with flexibility to changing program demands, propose solutions, and ensure that solutions are implemented. 13. Good time management skills; highly organized and detail-oriented with the ability to prioritize work, work independently without daily supervision, perform a variety of duties, and manage a variety of projects simultaneously in a high pressure atmosphere under sometimes severe time constraints. 14. Experience working in a team-oriented and collaborative environment. 15. Ability to effectively and professionally communicate verbally and in writing in English to diverse audiences, including the ability to communicate technology terminology for lay audiences. 16. Pleasant personality; ability to interact. Communicate and maintain effective working relationships with judges, other elected officials, employees, law enforcement officers, lawyers, and others conducting business with the Court. 17. Conscious of and sensitive to the diversity within the Court’s jurisdiction and ability to interact professionally with this diverse population of people from many different geographic, socioeconomic, religious, racial, and ethnic backgrounds on a regular basis. 18. Professional appearance and demeanor appropriate for the position and expected of a representative of elected officials. 19. Demonstrated dependability, reliability, and excellent attendance record. 20. Patience, objectivity, maturity, effectiveness under stress, initiative, adaptability, leadership, and sound judgment.
1. Coursework in business administration or a closely related field. 2. Knowledge of Courtview case management system. 3. Knowledge of OnBase document management system. 4. Knowledge of website design and maintenance.
About Franklin County Municipal Court
The mission of the employees of the Franklin County Municipal Court is to implement the policies and procedures established by the Judiciary and the State Legislature in a professional and dedicated manner and to ensure accessibility, fairness and courtesy in the administration of justice.