The University of Connecticut seeks applications for the position of Manager of Financial Aid Services (UCP 6) for the UConn School of Law, one of the leading public law schools in the country. Founded in 1921, the Law School offers a high-quality education emphasizing intellectual discipline and development of the professional analytic skills required to meet the challenge of continuing change in the law and society. The campus, listed on the National Register of Historic Places, is among the most beautiful of any law school in the United States and has one of the largest law libraries in the world. It is located two miles from the center of Hartford in a neighborhood of large Victorian homes, where many students, staff, and faculty live. The location offers easy access to the state Capitol, courts and agencies, and the offices of Hartford's law firms and corporations.
Reporting to a designated administrator, the Manager of Financial Aid Services directs and administers the financial aid services for the Law School working collaboratively with the University’s central Financial Aid Office.
DUTIES AND RESPONSIBILITIES
Manages the delivery of financial aid services for the Law School; interprets and ensures compliance with state statutes and federal regulations; works with other offices including Admissions, Bursar/Business Office, Student Services and Registrar to ensure consistency with University policies, procedures, guidelines and best practices. Investigates and resolves complex problems independently or collaborates with Storrs-based support teams including issues related to social security statements, visas issues, veteran/military status, system queries, special requests, etc.
Serves as an authoritative resource to the School and external offices and staff; provides excellent customer service to students, parents and the public. Counsels students and parents regarding the availability, eligibility and disbursement of aid, application procedures, University policies regarding recipients, federal and State regulations, the process of needs analysis and necessary documentation.
Reviews financial aid and scholarship applications; analyzes financial needs and determines financial aid package based on standardized procedures, annual allocations, fluctuating applicant pool and current regulations; grants fee deferrals and exceptions. Revises student aid packages according to individual “need”, eligibility, cost of attendance and available funds; resolves discrepancies pertaining to over-awards, residency or enrollment changes, loan eligibility issues or other special circumstances
Creates student cost of attendance and budgets based on Federal Regulations and University best practices. Determines average student award amounts for packaging and determines work study award allocations for work study students; monitors expenditures and prepares necessary Financial Aid forms.
Oversees financial aid data for the School, including updating and verifying student information and assuring accuracy of data and records. Documents and communicates business needs as related to information systems and processes. Develops the planning of policies and procedures and implementation strategies for the financial aid computerized data system.
Establishes procedures, updates processes and coordinates work flow to ensure the effective delivery of services for Law School students. Improves work methods and systems to foster a streamlined approach to solving student issues and improve the level of services that are provided.
Prepares consumer information and promotional materials, forms and public relations presentations; delivers training and presentations for financial services as needed. Responsible for statistical analysis and reporting internally as well as to accrediting agencies (i.e., the American Bar Association), U.S. News & World Report, and other organizations as necessary.
Supervises, trains and evaluates professional and clerical staff in assigned area of responsibility, and establishes work assignment and priorities. Assists with the development of office policies, goals and objectives and manages office budget.
Represents the Financial Aid Office at open houses and other events or outreach activities; serves on committees and advisory groups.
Bachelor’s degree in appropriate field or equivalent combination of training and experience.
Three (3) to five (5) years progressively responsible financial aid experience.
Demonstrated in-depth knowledge of financial aid regulations and related laws, and ability to made independent judgments and decisions.
Good supervisory and organizational skills
Excellent counseling skills and interpersonal skills and demonstrated ability to work effectively with students, the public, the university community and external constituencies.
Excellent oral and written communication skills.
Ability to provide excellent customer service and support for a diverse student population.
Ability to work under time constraints and willingness to work irregular and flexible hours.
Bachelor’s degree in related field.
Master’s degree in counseling or related field.
7-10 years of financial aid experience.
Knowledge of Federal and State Financial Aid programs.
Working knowledge of PeopleSoft Student Administration system.
Experience developing and presenting information and presentations.
This is a full-time position located at the Law School in Hartford. The University offers a competitive salary, outstanding benefits including tuition waiver at UConn, and a highly desirable work environment.
Please apply online at UConn Jobs, www.jobs.uconn.edu, Staff Positions (Search # 2018294). Applications should include a current resume, contact information for three professional references, and a letter of interest that explains how your skills and experience match the qualifications required and the duties and responsibilities of the position. Please include Search number 2018294 in your materials. Employment of the successful candidate will be contingent upon the successful completion of a pre-employment criminal background check. (Search # 2018294)
This job posting is scheduled to be removed at 11:59 p.m. Eastern time on April 1, 2018.
The University of Connecticut is committed to building and supporting a multicultural and diverse community of students, faculty and staff. The diversity of students, faculty and staff continues to increase, as does the number of honors students, valedictorians and salutatorians who consistently make UConn their top choice. More than 100 research centers and institutes serve the University’s teaching, research, diversity, and outreach missions, leading to UConn’s ranking as one of the nation’s top research universities. UConn’s faculty and staff are the critical link to fostering and expanding our vibrant, multicultural and diverse University community. As an Affirmative Action/Equal Employment Opportunity employer, UConn encourages applications from women, veterans, people with disabilities and members of traditionally underrepresented populations.
Internal Number: 2018294
About University of Connecticut
The University of Connecticut is one of the nation's leading public research universities. UConn's main campus in Storrs is admitting the highest-achieving freshmen in University history. Student diversity continues to increase, as does the number of honors students, valedictorians and salutatorians who consistently make UConn their top choice.