This position is to support the SEP (Antivirus) Application platform, which is the security platform tool that performs antivirus security for the entire organization. The person fulfilling this role will require a high level of network access as well as various security platforms within the company and will be working with a number of teams to properly implement, support and maintain the entire SEP environment. Primary Responsibilities:Antivirus installation, configuration, application integration and deploymentDay-to-day production support of the SEP environment supporting multiple businessesPerform and/or makes recommendations for optimizing system performance, operational reporting, and end-user experienceParticipation in capacity and volume forecasting activities designed to ensure system resource availability at all times
Required Qualifications:Minimum 2 years of experience with PC operating systems including Windows 7, 8, & 10 as well as Windows Server 2008, 2012Experience in antivirus softwareExperience with Networking Principles, Internet Protocol Suite (TCP/IP), Local Area Networks (LAN) and Wide Area NetworksPrior experience to troubleshoot in highly complex, technical situations within a matrixed organizationProficient with antivirus technology, investigating & remediating of viruses and managing antivirus in an enterprise environmentTechnical lead capable of troubleshooting and diagnosing problems experienced by end usersMicrosoft Windows, Antivirus SecurityAbility to identify and mitigate risksStrong written and verbal communication skillsStrong customer focus and excellent interpersonal skillsCommunication, team and relationship building skillsExecution skillsStrategic thinking skillsOpen to regular off-hours work to support system maintenance, incident, and break/fix response including on-call rotationPreferred Qualifications:In process of obtaining advanced certifications pertinent to area of expertise1-3 years of experience in a customer service roleExperience in Firewall policy managementMac OS & Linux experienceSolid troubleshooting skills, ability to find the root cause of issues and rectify itSuperior customer service skills, ability to interact with a wide range of customersAbility to work on multiple projects concurrentlyFamiliarity SQL ServerTechnology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)Job Keywords: Senior IT Security Analyst, IT Security Analyst, Security Analyst, SEP, Networking Principles, Internet Protocol Suite TCP/IP, TCP, IP, Local Area, Antivirus Software, Gurgaon, Haryana
Internal Number: 750420
About UnitedHealth Group
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.