The Phlebotomy Services Program Manager is responsible for the day to day administration of Drug Free Sport’s blood testing programs. In combination with the Collector Development, Training and Certification Department, the program manager will help identify individuals qualified to collect blood samples, develop and implement collection protocols and procedures for any client requesting blood collection services from Drug Free Sport, train qualified collectors in blood collection protocols and procedures, and manage the logistics of all testing events including the selection of testing sites, ordering of supplies, and laboratory communication. An emphasis will be placed on expanding the network of certified blood collection specialists and managing all logistics of blood testing operations.
This position will assist with the administration of the National Football League’s (NFL) Policy on Anabolic Steroids and Related Substances (PED); maintain strong relationships with NFL athletic trainers and appropriate staff to help facilitate the collection process; and manage logistics for Drug Free Sport’s blood testing programs including maintaining drug-testing supplies, shipping drug-testing supplies to collectors and clients, monitoring quality control, and managing sample logistics.
DUTIES AND RESPONSIBILITIES:
Provide excellent service to Drug Free Sport clients by maintaining strong, positive working relationships and consistent communication with Drug Free Sport employees and independent contractors as part of a team-centered work environment.
Manage the day-to-day operations of Drug Free Sport’s blood testing programs for all clients:
Provide support outside of regular business hours as needed to blood testing clients and Drug Free Sport independent collection contractors during scheduled testing events.
Coordinate and communicate with the Collector Development, Training and Certification Department to identify, recruit and train qualified individuals to collect blood specimens per DFS and its client’s standards.
Develop and maintain blood collection protocols and procedures for all blood testing clients.
Perform selections of blood testing program sites and schedule player testing accordingly with appropriate parties.
Serve as Drug Free Sport’s point of contact with inquiries concerning the blood collection program.
Communicate testing plans (as appropriate) with blood testing client’s member team’s site coordinator and/or athletic training staff.
Provide assistance with blood testing programs annual drug-testing reports.
Perform and/or coordinate on-site supervision and evaluation of blood testing program sites and blood collection specialists.
Order, maintain, and distribute blood testing supply inventory.
Manage and track the shipment of all Drug Free Sport collected blood samples to the appropriate laboratory in accordance with cold chain of custody requirements.
Assist in the administration of NFL PED drug testing programs, including:
Provide support outside of regular business hours as needed to the NFL, its member teams and Drug Free Sport independent collection contractors during scheduled testing events.
Maintain strong relationships with NFL member team athletic training and security staff.
Communicate testing plans (as appropriate) with NFL athletic training staffs.
Provide assistance with NFL PED program annual drug-testing reports.
Maintain standard operating procedures related to the NFL PED program for independent contractors.
Assist with on-site evaluation of independent contractors when necessary.
Assist with the development and maintenance of Drug Free Sport manuals related to the NFL PED program policies and procedures.
Assist with shipping and tracking supply and drug-testing shipments.
Assist in the management of quality control for all Drug Free Sport blood-testing programs, including:
Maintain daily communication with collection contractors in the field.
Monitor compliance with client collection protocols.
Track shipments from the collection contractors to the applicable laboratory.
Verify accurate and complete collection contractor reports.
Investigate discrepancies related to collection contractor data submissions.
Serve as a liaison between the Collector Development Department and the NFL Drug Testing Department to ensure compliance with training initiatives and documentation related to blood collection programs.
Assist with internal technical support for office equipment and SCAN®.
Conduct non-blood drug testing for Drug Free Sport clients as needed.
Assist in approving vendor invoices, developing monthly and annual budget projections and reports, and monitoring expenses in relation to program budgets.
Provide assistance on special projects and tasks as needed for all Drug Free Sport clients.
Other duties as assigned.
QUALIFICATIONS AND MINIMUM REQUIREMENTS:
Strong project management skills.
Ability to manage multiple projects in a time sensitive environment.
Highly credible, ethical and persuasive interpersonal skills.
Excellent communication skills (e.g., written, verbal, listening) individually, and in small and large groups.
Highly motivated with passion for excellence. Must be organized and detail-oriented with strong analytical and problem-solving skills.
Willingness and ability to travel to perform collections, evaluate blood collections specialists, or attend required client meetings, including multiple overnight trips to both domestic and international locations.
Pass pre-employment screening including background check, drug test, transcript verification, and confidentiality agreement.
Phlebotomy or Biology/Anatomy education and/or training.
Experience in athletic administration, athletic training/sports medicine, health education, biological/medical sciences, blood collection or related field.
Working knowledge and operational knowledge of MS Office Suite and the Internet.
Basic understanding of professional sports operations.
Experience in sports drug testing and prevention.
To apply, please submit a cover letter, resume, and three professional references with contactinformation to Andrayana Getchell, Executive Assistant to the President/Office Manager.
Drug Free Sport does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, gender, sexual orientation, gender identity, national origin, age, military status, or any other characteristic protected by applicable federal, state, or local law.
Located in Kansas City, Missouri, Drug Free Sport is the premier provider of sport drug-testing and performance education services, both nationally and internationally. Drug Free Sport is a client-centered company of highly trained and educated professionals dedicated to ensuring fair, ethical and safe competition in sport.