Reports to: Director of Donor Engagement and Advancement Services
Department: Alumni and Development
FLSA Status: Exempt
Summary: Please give a brief description (paragraph) of the organization (department) in which the position resides.
The Lawrenceville School is a highly selective private independent boarding school that has built a legacy of excellence in education and has earned national recognition for its commitment to environmental sustainability. The 200 year-old campus occupies 350 landscaped acres in the historical town of Lawrenceville, NJ and is listed on the National Historic Register as reflected by the campus’s old-world architecture and landscaping. Lawrenceville thrives thanks to the generosity of the many alumni, parents and friends who make our School a philanthropic priority.
Summary: Please give a brief description/example of work.
The Director of Information Management is responsible for daily management of the database and technological activities supporting the alumni and development areas, including records management, gift processing, data retrieval, data reporting and prospect management. The Director of Information Management is the key liaison between the Alumni & Development Department and the Office of Information Technology Services.
Essential Duties & Responsibilities:
· Manages, oversees and maintains Millennium database, including data integrity, reports, gift and demographic data entry, prospect management, and overall systems upgrades and use.
· Designs, develops and maintains all Financial, Tracking, Solicitation, Pledge, Special Acknowledgment, Event and Biographical Repots for each group of Alumni & Development; including Annual Fund, Capital Gifts, Alumni Relations, Stewardship, and Planned Giving. Same protocol is followed for external groups including Comptrollers, Communications, Reunion Press’s 50th Reunion book, Council for Aid of Education (CAE/VSE), the Head Mater’s Office and Athletics.
· Cultivates and updates standard Crystal Reports. Programs custom formats upon request.
· Maintains and monitors the Millennium Report Queue and works with ITS to resolve any issues. Regulates Millennium user ID and security rights. Assigns new users appropriate credentials.
· Supports Data Import/Export Functions to be used to import/export information to/from external sources such as Finalsite, Blackbaud, Veracross, inRESONANCE and EverTrue.
· Manages all Millennium database software upgrades in conjunction with ITS. Strategizes schedule, assembles test team, assigns key tasks, monitors all data changes. Trains and advises colleagues of upgrade enhancements. Works with Millennium Technical Support and ITS to resolve any software bugs both during and post-upgrade.
· Coordinates and supervises data compilation portion of annual Report to Donors.
· Supervises and appraises the performance of the Assistant Director of Information Management, and the Database Manager.
· Develops and maintains system audit reports that regularly review data and computer-generated reports to confirm accuracy and identify potential problems.
· Works in tandem with the Database Manager and ITS system administrator to develop query criteria and Millennium table programming to produce alumni and parent biographical and gift files to export to EverTrue for use in the Community Alumni App and for the GivingTree App. Serve as the primary contact for alumni experiencing technical issues with the EverTrue Community App.
· Supervises the Workforce Management software program for Advancement Services, submitting all timesheets to payroll on a bi-weekly schedule.
· Participates in the annual Alumni Weekend event in May, including manning phones and staffing events.
· Performs employee appraisals for direct employees.
· Available and on hand during Trustees Meetings to lend general and/or technical assistance as necessary.
· Other duties as assigned.
Non-Essential Duties and Responsibilities:
· Meeting on a weekly basis with the Director of Donor Engagement and Advancement Service to report on the team’s status and on the progress made on individual projects.
· Attending and assisting with reporting for monthly Alumni & Development staff meetings; attending other meetings as requested.
· Responding to email and telephone inquiries from A&D staff, ITS, and others in a timely manner.
· Other duties as assigned.
Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability as well as educational background required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skill & Ability
Superior organization and problem-solving skills
Ability to manage multiple projects simultaneously
Ability to communicate effectively, both orally and in writing
Ability to work independently
Handles confidential biographical and gift information with tact and discretion.
Represents the School in the most positive manner with alumni, parents, housemasters, current students, staff, other private school employees and vendors.
Education and/or Experience:
Bachelor’s Degree required.
3-5 years' experience with donor databases (Abila Millennium preferred).
Experience with Crystal Reports preferred.
Working knowledge of the use and management of fundraising reports.
Proficiency in Google products (Gmail and Google Calendar); Microsoft Office products
Advanced knowledge of fundraising and development activities with particular emphasis on information systems, development operations, prospect research, and office operations.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment Characteristics
Operates in an professional office environment
Uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
The School is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to the individual’s race, creed, color, religion, national origin, nationality, sex, pregnancy, affectional or sexual orientation, gender identity or expression, age, veteran status, physical or mental disability (including AIDS and HIV related illness), genetic information, refusal to provide genetic information, refusal to submit to genetic testing, ancestry, familial status, marital status, domestic partnership status, civil union status, atypical cellular or blood trait, military service, application for military service, or any other characteristic protected by applicable law. The Lawrenceville School will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
This commitment is evident in all aspects of the School’s employment practices and policies, including recruiting, hiring, job assignment, promotion, compensation, discipline, discharge, benefits and training.
Background Check Statement:
The Lawrenceville School conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful completion of the background check.
Eligible employees receive a competitive benefit package that includes health insurance coverage, paid leave and retirement plan options and many other valuable programs.
Founded in 1810, The Lawrenceville School offers a comprehensive, coeducational program for 810 boarding and day students from grades nine through 12, who come from 29 states and 35 countries. The school is located in central New Jersey in the town of Lawrenceville, five miles south of Princeton, 55 miles south of New York City, and 40 miles north of Philadelphia.
Through House and Harkness, ...Lawrenceville challenges a diverse community of promising young people to lead lives of learning, integrity, and high purpose. Our mission is to inspire the best in each to seek the best for all.